Customer-Focused Online Chat Support Candidate

*** **** ***** **, **** Mill, SC ***** 803-***-**** https://www.linkedin.com/in/colleen-luckie *********@*******.**.***

Colleen Luckie

OBJECTIVE

Experienced Childcare professional. Worked with children in classroom and hospital settings. Experience in customer service/retail as well. Easy to talk to, great listener, and excellent when it comes to working on a team.

PROFESSIONAL ACIEVEMENTS

ACADEMIC ACHIEVEMENTS

●Dean’s List

●Bachelor’s degree

WORK ACHIEVEMENTS

●Created and implemented lesson plans for children 6 weeks to 5 years.

●Developed trustworthy relationships with children and their families

●Provided ideas during a floor set that were used that made the layout more welcoming and appealing to the shopper

●Added on items to large sales to profit for the store

SKILLS

●Childcare

●CP

●Conscious discipline

●Teaching

●Social Listener

●Disability Experience

●Social Media/Internet Skills

WORK HISTORY

PRESCHOOL TEACHER, CHARLOTTE LATIN SCHOOL, CHARLOTTE, NC

2023-current

●Taught children ages ranging birth to 6

●Created and implemented developmentally appropriate lesson plans for children

●Supported students physical, emotional, and social development

●Engaged in daily activity with children

●Implanted Conscious Discipline into daily routines to help children regulate their emotions and make choices.

PRESCHOOL TEACHER, IVYBROOK ACADEMY, FORT MILL, SC

2022-2023

●Created and implemented developmentally appropriate lesson plans to children age 2-6.

●Develop strong and trusting relationships with children and their parents.

●Worked as a team to share ideas of ways to improve the school and help other teachers.

●Stepped in to help in other classes when needed.

●Montessori and Reggio Emilia based preschool setting.

●Helped children prepare for kindergarten.

PRESCHOOL TEACHER, ANNE SPRINGS CLOSE GREENWAY, FORT MILL, SC

2021-2022

●Taught preschool age children (4/5 years old).

●Nature setting preschool

●Created and implanted developmentally appropriate lesson plans.

●Helped prepare students for Kindergarten with Kindergarten readiness material.

●Allowed students to develop a sense of freedom, but also creating boundaries and letting them express and experience the world around them through hands on outdoor activities.

EARLY CHILDHOOD TEACHER, THE GODDARD SCHOOL, FORT MILL, SC

2019-2020

●Taught children between ages 6 weeks to 5 years.

●Created and implemented developmentally appropriate lesson plans.

●Supported students physical, emotional, and social development

●Established positive and trusting relationships with staff and families.

SALES ASSOCIATE, AMERICAN EAGLE OUTFTTERS, CHARLOTTE, NC

2017-2019

●Put Customer first by providing excellent customer service and assisting with any problems.

●Recommended appropriate items and directed customers to selections.

●Worked on the floor helping customers directly as well as behind the cash register checking people out and using sales strategies to get people to open store credit cards.

FOOD SERVER, SPORTS CONNECTION, CHARLOTTE, NC

2014-2015

●Helped provide snacks and meals to children attending summer camp at sports connection

EDUCATION

BS HUMAN ENVIRONEMENTAL SCIENCE, THE UNIVERSITY OF ALABAMA, AUGUST 2015-2019

Major: Human Environmental Sciences. Concertation: Human Development/Child Life/General Studies

Major GPA: 3.20 Overall GPA: 3.00

Contact this candidate