Delbert M. Batiste
Mount Vernon, NY 10550
Phone: 914-***-****
E-Mail: *******.*******@*****.***
Excellent Purchasing Coordinator with considerable sales and customer service experience, exceeding client expectations through efficient and effective communication.
SUMMARY OF QUALIFICATIONS
Over 15 years of retail purchasing/sales with a focus on customer service
Accounts Receivable experience
High focus to details
Supervised Customer Service team of 4
EXPERIENCE
DMB Suit World & Accessories (2010-Current)
Mt. Vernon, NY
Owner-online clothing business with focus on men’s attire & accessories
Invoicing of Customer Orders
Sales
Drop shipment and tracking of orders.
Customer Service Associate (2013-2015)
Textile Trading Associates, L.I., C, NY
Managed day-today entries of Internet and Phone orders
Prepare picking ticket to warehouse.
Outgoing and incoming tracking of purchase orders
Solving customers’ complaints relating to shipped orders.
Purchasing Coordinator (2003-2010)
EB Brands Holdings, Inc., Yonkers, NY
Coordinated all activities in the sport line division as they related to successful placement.
Maintained forecast analysis, work-order, and inventory controls.
Prepared monthly Buy Meeting reports based on clients’ forecasts.
Outgoing and incoming tracking of purchase orders
Customer Service/Sales Expeditor ( 1999-2003)
Nancy Corzine, Inc., New York, NY
Managed day-to-day entries of all sales orders for furniture and textiles establishment.
Forwarded sales orders to factory.
Reviewed sale confirmations to ensure that product met the clients’ specifications.
Weekly monitored production report for accuracy prior to shipping.
Tracked shipments from factory.
Coordinated local delivery.
Production Manager (1996-1999)
Quadrille Wallpapers & Fabrics, New York, NY
Performed accounts receivable and purchase order entry for established retail company.
Tracked Purchase Orders
Warehouse inventory control
Generated weekly backorder report for shipments.
Monitored incoming shipments for accuracy.
Issued credit memos and prepared refund requests.
Ran Month and Year-End closing.
Responsible for accounts receivable
EDUCATION
Leman College- Certificate in Entrepreneurship
National Work Readiness Credential Course- certification in program
Point & Click-Certificate of Achievement in Excel Introduction and Intermediate
Computer Skills
Experienced in Quantel A/R System, for billing and inventory control.
Experienced in Comet System for generating Purchase Orders
Experienced in Microsoft Office (MS Word, Excel, Outlook, Quick Books