MARICELA
VALLEJO
*************@*****.***
Brownsville, TX 78526
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
PROFESSIONAL SUMMARY
SKILLS
• Bilingual
• Office Management
• Property Leasing (10+ years)
• Youth supervision
• Contract negotiation
• Goal-oriented mindset
• Customer service
Hanna High School
Brownsville, TX • 12/1985
High school diploma or GED
EDUCATION
Adult First Aid/CPR/AED
CERTIFICATIONS AND
LICENSES
Jericho Health Services - Home Care Provider
Brownsville, TX • 10/2025 - Current
Southwest Key Program - Youth Care Worker
Brownsville, TX • 06/2018 - 07/2025
Valley Resaca Palms - Leasing Agent
Brownsville, Texas • 06/2000 - 06/2018
WORK HISTORY
Prepared and served food for patients by following special prescribed diets.
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• Visited households to provide daily health care to patients. Assisted patients with dressing, grooming and feeding needs, helping to overcome, and
adapt to mobility restrictions.
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Entertained patients by reading aloud, playing cards and engaging in conversation.
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Improved patient comfort by providing compassionate and attentive care to their daily
needs.
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Counsels children and youth, discussing their concerns and interests to attempt to alleviate any adjustment or behavior problems.
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Implemented crisis intervention strategies to maintain a safe and supportive environment for all participants.
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Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
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Facilitated daily activities and programs to promote social skills and emotional development in youth.
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Promoted emotional well-being by providing individualized support and counseling to address personal challenges faced by each youth.
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Performed background, reference and credit checks as part of screening process of prospective tenants.
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Facilitated property tours, highlighting community features to prospective tenants.
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Managed lease agreements and ensured compliance with company policies.
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Enhanced resident retention through effective communication and relationship-building initiatives.
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Brownsville Medical Center - Receptionist
Brownsville, TX • 12/1997 - 05/2000
Brownsville Independent School District - Substitute Teacher Brownsville, TX • 08/1993 - 11/1997
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
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Scheduled appointments using electronic health record systems, optimizing provider availability and patient flow.
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Coordinated with medical staff to relay messages and facilitate communication between departments.
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Maintained accurate patient records, ensuring confidentiality and compliance with healthcare regulations.
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• Resolved customer problems and complaints.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
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Maintained a positive classroom environment conducive to learning and development.
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Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
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