Customer Service Enthusiast with Strong Communication

SIERRA

WINGLE

Temperance, MI **** summerfield rd 48162

734-***-**** ************@*****.***

I'm a highly motivated 21-year-old with a passion for customer service. I like enhancing customer experiences and maintaining high standards of cleanliness and organization. I have strong communication skills to create positive interactions, fostering customer loyalty and satisfaction. With the proven ability to work under pressure while ensuring compliance with regulations and company policies with age verification and being a welcoming face committed to creating welcoming atmospheres that encourage repeat business and elevate overall service quality. I bring strong communication skills, attention to detail, and a positive attitude, and I’m looking for a full-time opportunity where I can grow, learn, and be part of an uplifting team.

EXPERIENCE

CASHIER

Tony’s Country Store Lambertville, MI

NOV 2023 – PRESENT

Provided exceptional customer service by greeting customers in a friendly and professional manner and ensuring a welcoming environment while handled customer complaints with courtesy and professionalism, maintaining a high level of customer satisfaction. Every day I operated the POS system to accurately process payments, refunds, and exchanges and responded promptly and knowledgeably to customer inquiries to ensure a positive experience. I also was responsible to clean and organized front-desk area and the store, for 21+ substances I verified customer IDs in accordance with state regulations and engaged warmly with every guest to create a positive first impression. CASHIER

The Coffee Grind Monroe/Dundee, MI

NOV 2022 – AUG 2024

Performed cashier responsibilities in a fast-paced, high-volume environment, accurately processing transactions and ensuring efficient customer service. Assisted customers in selecting coffee beverages and food items tailored to their preferences, while maintaining a friendly and professional demeanor. Prepared and served specialty coffee drinks with attention to quality, taste, and presentation. Monitored and managed inventory of coffee beans and supplies to support consistent daily operations. Fostered strong relationships with both customers and vendors, contributing to a positive and loyal customer base.

EDUCATION

HIGH SCHOOL GRADUATE CLASS OF 2022

Bedford High School

DIPLOMA

SKILLS

• Computer Skills

• Time Management

• Age Verification

• Teamwork

• Money Handling

• Stocking

• Front Desk

• Customer Service

• Hospitality

• Communication Skills

• Ability to Work Under Pressure

• Cleaning

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