Data Entry & IT Support Specialist in Finance Compliance

Devine Ankton

*********@*****.*** 313-***-**** Authorized to work in the U.S.

Education

Currently pursuing coursework in Cybersecurity

Professional Experience

Risk Specialist (Data Entry, Compliance & IT Support) Amrock (Mortgage Services) – Remote 2022 – 2025

• Entered, reviewed, and validated high-volume mortgage data with strong accuracy

• Audited loan files to ensure compliance with federal and investor guidelines

• Identified and corrected discrepancies in borrower and property data

• Maintained databases and updated loan status in real time

• Reduced processing errors through detailed data verification

• Provided IT troubleshooting for system access, errors, and internal tools

• Assisted staff with technical issues and system navigation

• Reported system issues and coordinated resolutions with IT teams

• Generated reports to support risk analysis and business decisions Administrative Assistant / Customer Support (Data Entry & IT Support) Orkin Pest Control – Detroit, MI 2019 – 2022

• Entered and maintained customer, billing, and service data accurately

• Managed high-volume scheduling and documentation updates

• Verified and corrected account discrepancies

• Processed payments and maintained financial records

• Troubleshot office systems, printers, and scheduling software

• Supported staff with minor technical issues to maintain workflow

• Organized records and assisted with reporting and tracking Skills

• Data Entry (60+ WPM) Data Verification IT Troubleshooting Microsoft Excel

• Risk Analysis Mortgage Compliance Database Management Attention to Detail

• Time Management Multitasking Technical Support

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