Customer Service-Oriented Field Technician

Micah J. R. Crawford

**** ******** ***** *** * Clarkston, GA 30021

404-***-**** (cell)

*************@*****.***

OBJECTIVE

Join a company that utilizes my skills and abilities to provide above and beyond customer service experience. I am a self-starter and team player and diligent worker and willing to do whatever is required to contribute to the success of any organization.

FULL/PART-TIME WORK EXPERIENCE

Meridian Intelligent System May 2015- May 2016

1341 Capital Circle Suite J Marietta, GA 30067

Assist lead technician with installing fire alarm wire.

Update fire alarm reports. Must be detailed in giving descriptions that come up on FACP.

Inspect commercial buildings and residential apartments to see if fire alarm devices are operational. Make note of any changes needing to be made for fire panel

Tradestar August 2016-May 2017

3305 Breckinridge Blvd #120, Duluth, GA 30096

Temp to hire

Run various cables- Fire Alarm, Security and Data. Install various fire alarm devices.

Worked various assignments with the following companies: EMC Security, Tyco Simplex, Mitec & Century Fire

Century Fire Protection- May 2017-May 2019

2450 Satellite Blvd, Duluth, GA 30096

Assist lead technician in conducting fire alarm inspection

Document and edit descriptions

Test fire alarm devices

Worked with Notifier, Silent Knight, Fike,, EST panels

Conduct fire drills

IM Mastery Academy 2018-2021

Online

Learned how to trade in the foreign exchange market

Learned about crypto cryptocurrency and how to research projects to invest in

Built a organization of 12 people

Mitec May 2019-February 2020

2445 Meadowbrook Pkwy, Duluth, GA 30096

• Assist lead technician in conducting inspections

• Update & document reports

• Inspect & Test Devices are working correctly

Cooling & Winter LLC March 2020-June 2020

1090 Northchase Pkwy SE #300 Marietta,GA 30067

•Customer Service Representative

• placed on furlough leave

Norred & Associates June 2020-July 2021

1003 Virginia Ave Unit 200 Atlanta, GA 30354

Property Protection

Secure commercial and residential buildings

Century Fire Protection- July 2021- March 2022

2450 Satellite Blvd, Duluth, GA 30096

Assist lead technician in conducting fire alarm inspection

Document and edit descriptions

Test fire alarm devices

Worked with Notifier, Silent Knight, Fike, EST panels

Conduct fire drills

Benchmark Physical Therapy- May 20th 2022-June 2023

6035 Peachtree Rd Suite C206 Doraville, GA 30360

Office Coordinator

Welcome patients to the clinic

Schedule referrals from patients and physicians

Update charts for therapist

Collects payments

Verifies insurance coverage for patient

Afa Protective Systems June 2023-December 2023

975 Cobb Place Blvd NW Unit 308 Kennesaw GA 30144

Fire Alarm Maintenance at the airport

Replace old devices with new device

Inspections on all concourses

Convergint Technologies December 3rd 2023- November 2nd 2024

Assist technician in conducting fire alarm inspection

Document and edit descriptions

Test fire alarm devices

Worked with Notifier, Silent Knight, EST panels

Conduct fire drills

EDUCATION

Southwest DeKalb High School Decatur, Georgia, 30034

Class of 2009

Georgia Piedmont College (several courses)

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