Administrative Operations & Grants Specialist with 15+ Years

.

CONTACT

Bowie, MD *****

240-***-****

********@*****.***

EDUCATION

* Master of Arts in Education /Adult Training

– in Progress

* Bachelor of Science

* Associate Degree

* High School Diploma

CERTIFICATIONS & TRAINING

State Board Certified Medication Technician

(CMT) Certified Medical Billing Specialist

Certified Document Notary Licensed

Cosmetologist CPR Certified Mental Health

& Postpartum Disorder Training Crisis

Communication

Remote & Hybrid Work Adaptability

REFERENCES

Josephine Boima 240-***-****

*******************@*****.***

Catherine Kamara 408-919163269620

Pasheka Sesay PH: 301-***-****

************@*****.***

PROFESSIONAL SUMMARY

Results-driven administrative and healthcare professional with over 15 years of experience supporting grants management, healthcare operations, case management, and nonprofit administration. Proven ability to manage compliance, documentation, budgets, and client services in fast-paced environments. Recognized for strong organizational skills, HIPAA compliance expertise, and a compassionate, solutions-oriented approach.

CORE COMPETENCIES

Grant Administration & Compliance Healthcare Administration Case Management Nonprofit Operations HIPAA & PHI Compliance Budget & Financial Reporting Microsoft Excel, Word, PowerPoint Documentation & Records Management Scheduling & Office Operations Stakeholder Coordination PROFESSIONAL EXPERIENCE

La Clinica – Hyattsville, MD Grant Manager

• Led grant reporting, compliance monitoring, and fund allocation covering up to 70% of grant operations.

• Prepared general ledger reconciliations and supported month-end and year-end close processes.

• Generated expenditure, fringe, and compliance reports for funding agencies.

• Collaborated with CFO and Accounting Manager on journal entries and audit readiness.

• Maintained strict HIPAA and PHI compliance.

Passport BMW Collision Center / International Motors Cars – Suitland, MD

Administrative & Accounting Specialist Feb 2014 – Nov 2023

• Processed insurance claims, ACH payments, wire transfers, and warranty documentation.

• Resolved billing discrepancies and ensured accurate insurance verification.

• Developed Excel tracking tools to improve reporting efficiency.

• Maintained financial records, invoice auditing, and digital filing systems.

OurCare INC. – Lanham, MD

Certified Medication Technician (CMT) / House Manager Jan 2006 – Jan 2014

• Administered medications in accordance with EMR protocols and individualized care plans.

• Educated clients and families on medications, nutrition, and daily living routines.

• Maintained accurate documentation, inventory control, and infection prevention standards.

• Coordinated daily care activities to ensure safety and well-being. DORINE POAWUI

Comcast / Xfinity – Silver Spring, MD

Customer Account Executive II / Helpdesk Trainer Jan 1998 – Jan 2004

• Provided Tier II customer and technical support for escalated issues.

• Trained and supervised associates, delivering performance coaching.

• Produced weekly service reports and outage communications. o.

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