IT Leader - Enterprise Systems & Data Analytics Expert

WOKWERA HENRY

Email: ************@*****.*** Phone: +256-***-***-*** / +256-***-***-***

Nationality: Ugandan

PROFILE SUMMARY

Experienced and results-oriented IT Leader with 8+ years of progressive experience in managing complex IT environments, including the design, development, and implementation of enterprise systems across international development and public sector organizations. Proven expertise in ICT strategy alignment, systems integration, data-driven knowledge management, and team supervision. Adept in leading cross-functional teams, improving IT infrastructure, ensuring cybersecurity compliance, and delivering data analytics and visualization tools to support evidence-based decision-making. Highly experienced in working with multilateral and donor-funded environments, including Common Market for East and Southern Africa (COMESA), USAID, and Petroleum Authority of Uganda (PAU), East African Community (EAC).

EDUCATION

Postgraduate Diploma in Information Systems Management (Ongoing – waiting final results)

Uganda Management Institute – July 2024 – July 2025

Bachelor of Science in Computer Science

Makerere University Kampala, Uganda – Aug 2012 – Jan 2016

CERTIFICATIONS

-CCNA Certification in Network Administration – IIHT, 2016

-Microsoft 365 / Power Platform (hands-on experience)

-ITIL Foundation v4 (InProgress)

TECHNICAL SKILLS

IT Infrastructure & Systems

Windows Server (2003–2024), Active Directory, Group Policy

LAN/WAN, Firewalls, Switches, VPNs, Cisco Routers

UPS, Power Backup Systems, Asset Lifecycle Management

Microsoft & Productivity Platforms

Microsoft 365 (Teams, SharePoint, OneDrive)

Power BI, Power Apps, Power Automate

Microsoft SQL Server

Cybersecurity & Data Protection

Access Control, Endpoint Protection, Firewalls

Backup & Disaster Recovery

IT Security Policies & Compliance

Databases & Applications

SQL Server, MySQL, PostgreSQL, MongoDB

ASP.NET Core, Web APIs, Blazor

PROFESSIONAL EXPERIENCE

Information Technology Manager

Youth Alive Uganda Oct 2024 – Present

-Led IT strategy and operations, aligning infrastructure, systems, and security with programmatic, donor, and sustainability objectives.

-Managed enterprise IT infrastructure including servers, networks, endpoints, power backup systems (UPS/generators), ensuring high availability and minimal downtime.

-Implemented and enforced IT governance, cybersecurity controls, and policies in compliance with USAID requirements, local regulations, and international standards.

-Designed, implemented, and administered secure database systems to support data integrity, reporting, and evidence-based decision-making.

-Oversaw IT procurement, asset lifecycle management, and vendor coordination, ensuring accountability, cost efficiency, and optimal utilization of resources.

-Led disaster recovery, data backup, and business continuity planning to safeguard organizational data and operations.

-Provided end-user technical support, system administration, and staff training to improve technology adoption and operational efficiency.

-Integrated organizational systems with external platforms (including DHIS2), enabling automated data exchange and improved reporting workflows.

-Planned and managed IT budgets, SLAs, and infrastructure investments, balancing performance, sustainability, and cost effectiveness.

-Conducted routine system audits, preventive maintenance, and performance monitoring; documented configurations and reported IT status and improvements to senior management.

-Championed adoption of innovative and energy-efficient technologies to enhance productivity, data management, and environmental sustainability.

Database Administrator

USAID OVC North West Activity / Youth Alive Uganda Mar 2024 – Sept 2024

-Strongly contributed to promoting the 5 pillars of 5X3 PEPFAR strategy in OVC programming by implementing effective database systems design and usage strategies.

-Designed and managed database systems for OVC Northwest Activity, ensuring data accuracy, accessibility, and usability for decision-making processes.

-Advised on and adhered to standard operating procedures for database configuration, user management, and data access, enhancing overall system efficiency.

-Provided troubleshooting support to OVC Northwest Activity staff, investigating and resolving bugs and functionality issues, and documenting processes and solutions for future reference.

-Delivered regular updates on system maintenance and solutions to the Monitoring, Evaluation, and Learning (MEL) Advisor and the Youth Alive and OVC North West Activity team.

-Collaborated with Database Analytics Specialist and MEL functions to configure and populate performance data in DHIS2 database, facilitating data-driven decision-making.

-Engaged with other database administrators and DHIS2 users within the OVC local partner’s community of practice, fostering knowledge-sharing and best practices.

-Supported the roll-out of integrated electronic case management system integration with OVCNWA’s database systems, ensuring seamless data integration and usability.

Software Developer & Project Manager

InfoTronics Business Systems Mar 2016 – Feb 2024

-Directed full lifecycle development of multiple government and donor-funded platforms, including:

1.COMESA M&E System: Tracks the implementation levels of decisions and annual workplans.

2.Electronic Work Permit Recommendation System (e-WPRS) for Petroleum Authority of Uganda (PAU): Automated work permit recommendations across multiple agencies.

3.COVID-19 Tracking and Monitoring System for Kampala City Council Authority (KCCA): Built mobile and web systems for pandemic tracking.

4.Human Resource Management Information System (HRMIS) for National Housing & Construction Company: Developed comprehensive HR automation suite.

5.East African Community M&E System: Tracks the implementation levels of decisions, calendar of activities, Single customs territory, non-Tariff barriers, the Common Market.

-Designed secure Web API services, data dashboards, and RESTful integration layers.

-Built and led multidisciplinary development teams; provided mentorship and code reviews.

-Ensured cybersecurity, version control (Git), and Agile-based delivery.

-Design and develop user interface for the different systems using (Blazor web assembly, Xamarin apps, Blazor Maui)

-Carry out Unit Testing and System Integration Testing on the different methods and system units developed to ensure Quality outputs before system integration.

-Designed, Developed and Managed databases in SQL Server, MySQL, and Mango DB, Postgres SQL.

Systems Administrator

Vacker Advertising Co. Ltd Dec 2015 – Feb 2016

-System Maintenance: Installing, updating, and patching software and hardware (servers, routers, workstations) to keep systems secure and operational.

-Network Administration: Managing local area networks (LAN) and wide area networks (WAN) to ensure connectivity.

-Security Management: Implementing security measures like firewalls and, monitoring for threats, and conducting audits to protect data integrity.

-User Support: Managing user accounts, permissions, and providing technical support for hardware/software issues.

-Performance Monitoring & Backup: Monitoring system logs and performance metrics to ensure efficiency, while performing regular backups to prevent data loss.

-Automation: Using scripting (e.g., Python, PowerShell) to automate repetitive tasks.

Internships (System Admin & Networking)

SCI Uganda Oct 2015 – Nov 2015

-Supported WAN/LAN installation and CCTV system configuration for Police Headquarters.

-Performed minor maintenance on the different ICT Equipment like printers, and computers.

Internships (System Admin & Networking)

Uganda Police ICT Directorate June 2014 – Aug 2014

-Supported WAN/LAN installation and CCTV system configuration for Police Headquarters.

-Performed minor maintenance on the different ICT Equipment like printers, and computers.

SELECTED PROJECTS

-COMESA MANDE System: Tracked workplans, strategies & decisions. This system was developed using ASP.NET Blazor for frontend and ASP.NET Core API for the backend, The data is stored with in Microsoft SQL database.

-Joint Medical Stores Supply Chain System: Managed 200+ health facilities and 250,000 patients. This system was developed using ASP.NET Blazor for frontend and ASP.NET Core API for the backend, The data is stored with in Microsoft SQL database.

- Medical Access Supply Chain Information System (MASCIS) for Medical Access Uganda Limited: Procurement and warehouse system. This system was developed using ASP.NET Blazor for frontend and ASP.NET Core API for the backend, The data is stored with in Microsoft SQL database.

-East African Community (EAC) Non-Tariff Barrier (NTB) Mobile App: NTB reporting across transport corridors. This system was developed using ASP.NET Xamarin for frontend and ASP.NET Core API for the backend, The data is stored with in Microsoft SQL database.

-EAC Monitoring System (EAMS): Strategic implementation tracking. This system was developed using ASP.NET MVC for both front end and backend logic. The data is stored with in Microsoft SQL database.

INTERNATIONAL EXPERIENCE

Worked on COMMON MARKET FOR EAST AND SOUTHERN AFRICA (COMESA) and EAST AFRICAN COMMUNITY (EAC) Secretariat systems used across regional member states.

LANGUAGES

- English: Fluent

REFERENCES

1.Simon Bunya – ICT Specialist, UNOPS ******@*****.***

2.Stella Nandawula – Director Finance & Operations, Youth Alive Uganda **********@****************.***

3.James Ssekamatte – ICT End User HW/SW Support, UNOPS *****.**********@**.***

Contact this candidate