Manager

Kevin Yoest

**** ****** ***** **. / 614-***-**** / *********@*****.***

Looking to obtain employment as a manager utilizing my 20 years of management experience in an ever-challenging retail environment. I have a desire to lead a team to be top in customer service, sales and internal promotions. Effective communication with staff of varying abilities, experiences, and situations, as well as customers. Building relationships with other stores to foster a team-oriented atmosphere across the company. Excel at working under pressure and handling challenging situations. Planned and executing seasonal changeovers for each new season. Modeling great customer first service, high moral standards, and hard work ethic to create a model store.

Delivery Driver Dixie Beverage (Red Bul) 2025-current

Driving around chillicothe to gas stations, dollar stores, and other retail stores that sell red bull. Rotating, ordering, stocking, and making features to make sure red bull sections in the stores are full with a variety of flavors and looks picture perfect.

Assistant Manager / Big Lots / 2021- 2025

Assist the store manager to run the store and direct employees in the tasks needing to be done. Supervise the truck unloading process and stocking process. Checking up with employees constantly to make sure they are performing assigned tasks correctly and efficiently. Customer service in all areas of the store, including furniture, keeping up with the furniture manager to make sure a display of each item is out for customers to see all the variety we have available. This was key for our sales bonuses and furniture bonus incentives.

Assistant and Store Manager / Dollar Tree / 2011-2021

Experienced in running a 1.5-million-dollar store by writing effective schedules, merchandising, and recruiting. Motivating employees to be their best and foster a team environment focused on group success. Including going to 17 other stores and helping them get caught up or during times when they are short staffed. Keeping a full product assortment, especially seasonal items, on the sales floor and pushing freight to sales floor to produce the best shopping experience for the customers. Developing and implementing strategic merchandising plans to exceed company sales goals. Was promoted from assistant to Store manager and then promoted to 3 higher sales volume stores over the last few years.

Department Manager / Walmart / 2007-2011

I started as a stocker in the grocery department. I was promoted to meat department supervisor, where I was responsible for ensuring full shelves and fresh meat for customers was available. Ordering, cycle counts, cleaning, unloading trucks, markdowns, resales, creating features. Moved to several other departments doing similar work.

Achievements

DT Have consistent positive customer feedback on how clean, neat, organized, friendly, and well stocked the store was.

DT Top gun (highest increase in sales) for the year, in district two times and was second once, in the three years as store manager among 18 stores in district. Have been top gun for 13 quarters during career.

DT / BL Directly responsible for many promotions within my own staff and one person two times, now a store manager herself and another training to become a store manager.

BL. Took over the seasonal department, merchandising, and helped us be at the top of the district in sales in those categories. Leading to less end of season markdowns.

BL. Leading in the condensing of the store as we slowly sell out for our closing. Being creative in merchandising the store fixtures on the sales floor so they can be sold at top dollar.

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