Community Youth Programs Assistant
Resume:
DAISHA L. MADISON
CONTACT INFO
Manvel, TX 77578
*************@*****.***
***************@*****.***
EDUCATION
High School Graduate from Channelview High School, TX
Currently attending San Jacinto College for Business Management
SKILLS
Customer Service – Engaged with community members professionally and positively, ensuring a welcoming and inclusive environment
High-Pressure Productivity – Efficient and effective in fast-paced and high-stress environments
Team Collaboration – Worked closely with supervisors and colleagues to coordinate community center events and daily activities
Safety and Compliance – Skilled in upholding community rules and safety standards to ensure a secure environment
Conflict Resolution & Counseling – Skilled at resolving interpersonal issues and offering guidance to youth in a positive, supportive manner
Software Proficiency – Comfortable using a variety of software applications; adaptable to new platforms and tools with ease
EXPERIENCE
June 2025 –August 2025
Recreation Assistant (Seasonal) City of Houston Parks and Recreation Department
Assist in planning, organizing, and delivering recreation programs - indoor and outdoor – such as sports, arts and crafts, nutrition, fun fitness, nature explorations, games, special events and activities for the youth ages 6-13 with the Summer Enrichment Program (SEP) at Denver Harbor Community Center.
Demonstrate equipment use and ensure participants understand rules and safety guidelines.
Promote a safe and respectful environment by monitoring behavior and assist in enforcing rules and regulations with the youth participants.
Act as a mentor and positive role model, mediating conflict and providing youth counseling support.
Greet visitors, answer questions, and provide information about programs, schedules and facility rules.
Set up and break down equipment for activities and events.
Help with scheduling, bulletin boards and materials.
Assist the Community Center Supervisor with any projects and events.
Assisted at other community center sites when needed.
November 2024 – April 2025
Front Desk Receptionist Crowne Plaza Houston Galleria Area by IHG
Greeted guest, check-in and check-out. Managed the process of guest arrivals and departures efficiently, including handling room assignments and processing payments.
Handling Reservations including booking rooms, modifying reservations, and providing information about availability and rates.
Respond to guest questions about the hotel, services, facilities, local attractions and dining.
Address guest complaints or issues promptly and effectively, ensuring satisfaction.
Arrange special requests such as walk-up calls, extra linens, or room upgrades.
Coordinating with housekeeping, maintenance, and other departments to meet guest needs.
Kept accurate documentation of guest interactions, payment and transactions.
Keep the front desk and lobby clean, organized, and welcoming.
June – August 2023 &
June – August 2024
Community Recreation Assistant (Summer Internship) City of Houston Parks and Recreation Department
Assist in planning, organizing, and delivering recreation programs - indoor and outdoor – such as sports, arts and crafts, nutrition, fun fitness, nature explorations, games, special events and activities for the youth ages 6-13 with the Summer Enrichment Program (SEP) at Ingrando Community Center.
Set up and break down equipment for activities and events.
Assisted the Recreation Supervisor with the participants at field trips and events such as attending the Street Olympics.
Serve meals for the participants.
Assist the Recreation Supervisor with any projects.
Also served as a volunteer at park events such as Arbor Day Tree Planting.
December 2023 – April 2024
Server Peter Piper Pizza
Greet customers, answer questions and guide them through the menu.
Serve and assist with hosting parties. Check in with guests to ensure satisfaction and handle adjustments when needed.
Set, clean, and reset tables quickly and efficiently.
Maintain kitchen, dishes, and the tables clean.
Follow food safety and sanitation guidelines.
Work the concession.
REFERENCE AVAILABLE UPON REQUEST
Contact this candidate