John Shultz
***********@*****.***
Martinsburg, WV 25405
Senior Security Advisor and Ethical Manager and Leader
Work Experience
Police Officer
Department of Homeland Security - FEMA
10/2023 - 12/31/25
Bluemont, VA
Responsible for maintaining law and order and protecting life, property, and the civil rights of individuals as well as for protecting Government property and national security.
Supervisory Security Officer
Smithsonian Institution
11/2018 - 10/2023
Washington, DC
Employing authority in maintaining proper security in specified buildings and grounds during special occasions and ceremonies while enforcing concurrently with the local law enforcement authorities the laws and regulations applicable to their authority.
Security Officer
Gold Coast Mall
05/2013 - 12/2019
Ocean City, MD
Enforces policies related to safety, security, and orderliness.
Make regular rounds of facilities, buildings, and grounds to ensure that all is in order.
Chief of Security
Clarion Resort Fontainebleau Hotel
05/2016 - 07/2018
Ocean City, MD
Enforces policies related to safety, security, and orderliness.
Make regular rounds of facilities, buildings, and grounds to ensure that all is in order.
Devised and developed Active Shooter response training for all staff.
Developed report templates for consistent and concise report writing.
Investigator
State of Delaware Office of Animal Welfare
10/2015 - 04/2016
New Castle, DE
conduct investigations, which include conducting interviews to obtain confidential information, gathering evidence and documenting findings.
Interviews or interrogates witnesses, complainants, and others.
Court Security Officer
State of Delaware - Family Court Sussex County
01/2015 - 10/2015
Georgetown, DE
Enforces courtroom and court facility policies and procedures related to safety, security and orderliness using defensive tactics and devices such as subduing individuals disturbing court proceedings, handcuffing, and using chemical propellants.
Electronic Court Reporter
State of Delaware - Family Court Sussex County
11/2013 - 01/2015
Georgetown, DE
Listens to court proceedings through a headset as they are being recorded on a multi-channel digital or analog recording system to ensure that the testimony, judicial officer's decision, and sentencing are accurately captured.
Chief of Security
US Security Associates
03/2012 - 09/2013
Ocean City, MD
Enforces policies related to safety, security, and orderliness.
Make regular rounds of facilities, buildings, and grounds to ensure that all is in order.
Security Supervisor
Quay Condominium
03/2010 - 03/2012
Ocean City, MD
Enforces policies related to safety, security, and orderliness.
Make regular rounds of facilities, buildings, and grounds to ensure that all is in order.
General Manager
Arby’s
05/2008 - 03/2010
Selbyville, DE
directs all daily restaurant operations, including food safety, staff management, inventory control, and financial performance (P&L).
Responsible for recruiting, training, and motivating team members, ensuring high customer service standards, and maximizing profitability through sales growth.
Assistant Manager
KFC / Taco Bell
05/2003 – 05/2008
Ocean City, MD
supports the General Manager in daily operations, focusing on driving sales, ensuring high-quality customer service, and maintaining food safety standards.
Key responsibilities include leading team members, managing shifts, controlling inventory, handling cash, and training staff to meet company goals.
Assistant Manager
McDonald’s
04/2001 – 05/2008
Ocean City, MD
supports the General Manager in daily operations, focusing on driving sales, ensuring high-quality customer service, and maintaining food safety standards.
Key responsibilities include leading team members, managing shifts, controlling inventory, handling cash, and training staff to meet company goals.
Route Manager = Training Manager/Mentor
Schwan’s Home service
05/1995 – 04/2001
Laurel, DE
oversees the daily planning, coordination, and execution of delivery routes, ensuring timely, efficient, and safe delivery of goods or services to residential customers.
optimize routes, manage driver teams, analyze performance data, and resolve customer service.
Police Officer and communications operator
United States Park Police
03/1987 - 12/1993
Washington DC, DC
Patrolled parks, recreation, and monument areas and provided security services at national monuments and memorials within authority of the National Park Service.
Provided general law and traffic enforcement, gathered and reported intelligence and investigated possible criminal activities.
Assigned to US Park Police communications section for period.
Managed multiple radio channels, answered phone calls for service, directed multiple patrol units to various assignments, monitored alarm systems and cameras, handled multiple inter-agency radio communications.
Received training to operate public safety computer networks such as National Criminal Information Network (NCIC), National Law Enforcement Communications System (NLETS), and State criminal information networks.
WALES, DELJIS.
Limited knowledge of the use of the Interagency Resource Ordering Capability (IROC) to create incidents, place request, and fill request.
Strong knowledge of fire and intrusion detection system programming, and reporting codes.
Federal Protective Officer
General Services Administration - Federal Protective Service
10/1984 - 04/1987
Washington DC, DC
Patrolled building areas and facilities and provided security services at federal buildings and campuses at the Central Intelligence Agency and outlying buildings, as well as the US State Department.
Education
Technical or occupational certificate
Major: Basic Entry Level Training (Law Enforcement)
Smithsonian Institution Office of Protection Services
Washington, DC
Some college (no degree)
Delaware Tech and Prince George's Community College
Georgetown, DE
Technical or occupational certificate
Federal Law Enforcement Training Center
Brunswick, GA
Awards
Completion date: 07/1987
Technical or occupational certificate
Major: Police Academy Federal Protective Service
Police Academy United States Park Police Federal Law Enforcement Training Center
Brunswick, GA
Awards
Completion date: 11/1984
High school diploma or equivalent
Surrattsville High School
Clinton, MD
Skills
Basic Entry Level Training (Law Enforcement)
Dispatch and control center certification.
Active Shooter Response Training Instruction
Firearms, pistol, M4, .308 (recurring)
Certifications
American Heart Association Heart saver CPR / First Aid / AED Instructor 2023