Senior Scrum Master & Digital Delivery Leader (18+ Years)
Resume:
BHANUMURTHY SIDDAM +1-425-***-**** ️ **.******@*****.***
DIGITAL PRODUCT & DELIVERY LEADER FINANCIAL SERVICES & WEALTH PLATFORMS
Digital product and delivery leader with 18+ years of experience across banking, wealth management, insurance, healthcare, and enterprise platforms. Proven ability to partner with business, product, and technology leaders to translate strategic objectives into scalable digital capabilities, enabling speed-to-market, regulatory readiness, and strong stakeholder alignment.
Experienced in advisor- and customer-facing platforms, product discovery, roadmap execution, executive communication, and portfolio-level delivery within highly regulated financial institutions.
CORE SKILLS & EXPERTISE (Consolidated)
Product & Strategy Enablement
Delivery & Execution
Leadership & Collaboration
Tools & Platforms
Product discovery & validation
Program & portfolio delivery
Executive & steering committees
Jira, Confluence, Rally
Digital product enablement
Agile / SAFe at scale
Stakeholder & vendor management
MS PowerPoint, Excel
Roadmap & priority alignment
Dependency & risk management
Coaching & mentoring
SharePoint, Wiki
Advisor & banking platforms
Release & GTM readiness
Change & transformation leadership
Agile Central, ALM
Outcome & KPI alignment
Regulated environment delivery
Cross-functional facilitation
Visio, MS Project
PROFESSIONAL EXPERIENCE
Truist Bank Product Manager – Digital Platforms Oct 2025 – Present
Focus Area
Contributions
Product Ownership
Own and manage digital product capabilities supporting banking platforms
Discovery & Roadmap
Lead discovery, prioritization, and roadmap planning aligned to business and regulatory goals
Cross-Functional Alignment
Partner with technology, risk, compliance, and operations for end-to-end product readiness
Decision Support
Provide executive-level updates on progress, risks, trade-offs, and outcomes
GTM Readiness
Support release and operational readiness across service and operations teams
Own and manage digital product capabilities supporting banking platforms, aligning features to customer needs, regulatory requirements, and business priorities.
Lead product discovery, backlog prioritization, and roadmap planning in partnership with business, technology, risk, and operations teams.
Support end-to-end product readiness, coordinating across compliance, operations, and service teams to enable successful releases.
Provide clear product updates, risks, and trade-offs to senior stakeholders to support informed decision-making.
Charles Schwab – Advisor Services (Mutual Funds Technology)
Scrum Master Sept 2024 – Sept 2025
Focus Area
Contributions
Advisor Platforms
Supported advisor-facing mutual fund and wealth technology initiatives
Product Enablement
Partnered with Product Owners to align delivery with advisor workflows and business priorities
Portfolio Visibility
Provided metrics, dependency tracking, and executive reporting
Stakeholder Collaboration
Facilitated alignment across product, technology, operations, and service teams
GTM Support
Coordinated release readiness and operational handoffs
New York Life Insurance – Group Benefits Solutions
Scrum Master / Digital Transformation Lead Sept 2023 – Sept 2024
Focus Area
Contributions
Digital Product Enablement
Supported AI-driven claims operations platform using generative AI
Discovery & Validation
Enabled iterative product discovery through stakeholder feedback loops
Transformation
Led transition from waterfall to agile delivery
Outcome Tracking
Supported capacity planning, metrics, and program-level outcomes
Change Management
Drove adoption across business and technology teams
Bank of America
Scrum Master / Product Delivery Lead Aug 2022 – Aug 2023
Focus Area
Contributions
Financial Platforms
Supported delivery of banking and financial services applications
Dependency Management
Coordinated across engineering, QA, operations, and vendors
Executive Support
Provided concise status, risk, and decision-support insights
Release Planning
Supported compliant and timely releases
Blue Cross Blue Shield (Multiple Engagements)
Scrum Master / Agile Transformation Leader Jun,’21 – July,’22
Focus Area
Contributions
Customer Platforms
Delivered member-facing digital initiatives
Enterprise Transformation
Supported SAFe and agile adoption at scale
Leadership Coaching
Mentored product owners, scrum masters, and managers
Executive Reporting
Provided delivery health, risks, and mitigation strategies
T-Mobile – Bellevue, WA
Project Manager / Scrum Master Oct 2020 – May 2021
Focus Area
Contributions
Digital Initiatives
Led multi-team product development efforts
Vendor Coordination
Managed third-party and internal dependencies
Process Enablement
Supported scalable product delivery practices
Humana Inc.
Project Manager / Program Delivery Lead Feb 2019 – Sept 2019
Focus Area
Contributions
Regulated Delivery
Managed healthcare platform initiatives
Cross-Team Coordination
Supported backlog strategy and value delivery
Executive Reporting
Enabled data-driven decision making
Microsoft – Redmond, WA
Scrum Master / Digital Enablement Lead Jun 2018 – Dec 2018
Focus Area
Contributions
Consumer Platforms
Supported Edge and Bing initiatives
Agile Enablement
Migrated teams from waterfall to agile
Analytics Support
Enabled data-driven prioritization
ADDITIONAL STRATEGIC SKILLS
Product discovery & concept validation
Go-to-market and operational readiness support
Executive decision support & steering committee facilitation
Third-party integration coordination
Outcome-based delivery and value tracking
Regulatory & compliance-aware product delivery
EARLIER CAREER (SUMMARY)
Lead Business Data Analyst – Media & Events
Manager – Hospitality Operations
Deputy Manager – CPG / FMCG (Coca-Cola)
Customer Service Coordinator – FMCG (HUL)
EDUCATION & CERTIFICATIONS
MBA
SAFe® Scrum Master (SSM 5.0)
Certified ScrumMaster® (CSM)
SAFe® Release Train Engineer (RTE)
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