Parking Enforcement Candidate with Strong Customer Service

Paula Adu Brafo

Chicago, IL • 872-***-**** • ********@*******.***

Professional Summary

Reliable and detail-oriented professional with 3+ years of customer service experience and hands-on work in fast-paced environments. Strong ability to follow procedures, maintain accuracy, and handle public interactions professionally. Seeking a Parking Enforcement Agent position with the City of Chicago to support parking compliance, public safety, and efficient traffic flow. Core Skills

Attention to Detail • Customer Service • Conflict Resolution • Rule Enforcement • Time Management • Cash Handling • Teamwork • Communication

Work Experience

Cashier — Chipotle Mexican Grill

Provided fast, accurate service to high volumes of customers daily. Handled cash and card transactions with strong attention to accuracy. Addressed customer concerns and resolved issues professionally. Maintained cleanliness and followed company procedures. Package Handler — FedEx Ground

Sorted and handled packages in a fast-paced warehouse environment. Ensured correct placement and tracking of shipments. Followed safety protocols and met daily deadlines. Worked collaboratively with team members.

Education

High School Diploma — Acero Victoria Soto High School, Chicago, IL