Veterans Transportation Specialist with Patient Care
Resume:
Derrick A. General
Phone: 202-***-****
Email: *****************@*****.***
Summary of Qualifications
Experienced transportation professional with a strong track record of safely and efficiently transporting veterans and individuals with medical needs.
Skilled in providing compassionate, patient-focused service, with a deep understanding of mobility assistance and accessibility needs.
Knowledgeable in vehicle safety inspections, maintenance reporting, and adherence to HIPAA and transportation regulations.
Proven ability to coordinate with dispatchers, healthcare providers, and support staff to ensure timely and smooth transportation services.
Excellent communication and problem-solving skills, with a commitment to professionalism, confidentiality, and customer satisfaction.
Professional Experience
Universal Home Health Care
Home Health Aide
Washington, DC
May 2023 – present
Key Responsibilities
Provide personal care, which includes but is not limited to bathing, dressing, walking assistance, meal preparation, and basic wound care.
Assist with household tasks and transportation.
Communicate with healthcare providers, maintain records of clients’ health observations, and adhere to the physician's care plan.
Battle’s Transportation Inc.
Transportation Specialist
Washington, DC
October 2013 – May 2023
Key Responsibilities
Safely transported veterans and their family members to and from medical appointments, ensuring punctual and secure travel.
Conducted pre- and post-trip vehicle inspections to maintain cleanliness and report maintenance needs.
Provided physical assistance to passengers with mobility challenges during boarding and exiting.
Collaborated with dispatchers and medical personnel to coordinate schedules and resolve logistical issues.
Followed all safety protocols, traffic laws, and HIPAA confidentiality standards.
Delivered compassionate and respectful service, creating a supportive environment for patients during transit.
MV Transportation Inc.
Paratransit Driver
Capital Heights, Maryland
December 2008 – June 2013
Key Responsibilities
Safely transported patients, their family members, and medical assistance to and from medical appointments.
Performed vehicle checks before and after trips to ensure cleanliness and to report any maintenance needs.
Assisted patients with mobility needs when boarding and exiting the vehicle.
Communicated with dispatchers and medical staff to coordinate transportation and resolve issues.
Adhered to safety regulations, traffic laws, and HIPAA guidelines.
Ensured patients had a positive and supportive experience during transportation.
Other Skills
Food Services – January 2004 – November 2006
Janitorial and Maintenance – May 1999 – June 2003
Education and Training
High School Diploma/Ballou Senior High – Washington, DC
CDL -Toni Thomas Associates, Inc. Community Empowerment Training Academy
Adult First Aid/CPR/AED - American Red Cross June 2024
OSHA Certification - June 2001
Technical Skills
Microsoft Outlook
Microsoft Word
MS Teams
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