Operations Executive - Multi-site Leader in Foodservice Growth

TIFFANY TEZINO

Houston, Texas 832-***-**** **********@*****.***

Skills Summary

Operations and people leader with 15+ years of experience managing multi-unit, high-volume environments. Proven success developing leaders, improving operational execution, and driving profitable performance through disciplined coaching and accountability. Experience

B&G Food Enterprises

Area Coach / 2016-Present

• Led and coached 8 General Managers, building a strong leadership bench through training, performance management, and succession planning

• Oversaw end-to-end operations for 3–8 locations, ensuring consistent execution of food safety, service, cleanliness, and speed standards

• Analyzed sales, labor, inventory, and controllable costs, coaching managers on corrective actions to improve margins and profitability

• Partnered with General Managers to develop and execute annual operating plans, driving year- over-year sales growth

• Managed P&L performance, including labor optimization, expense control, and capital expenditure prioritization

• Conducted audits and provided actionable feedback to improve operational consistency and customer experience

Fields Fast-food

General Manager / 2010-2016

• Managed day-to-day operations including staffing, scheduling, inventory, and compliance

• Led hiring, training, and development of restaurant leadership and hourly teams

• Owned restaurant profit and loss, controlling labor, food cost, and operating expenses

• Executed company standards for food quality, safety, and customer service

• Drove sales initiatives and local marketing efforts to increase store performance

• Developed future leaders, contributing to promotion readiness and long-term talent growth Awards & Recognition

• Area Coach of the Year- Top preforming multi- unit based on operational financial, and people metrics.

• Safety & Compliance Excellence Award- Consistently achieved top food safety and audit results

• Multiple Outstanding Achievement Awards- Recognized over several years for leadership, performance, and results

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