Overnight Stocking and Inventory Associate

Damaunte Walters

Indianapolis, IN ***** +1-463-***-**** ****************@*****.***

Professional Summary

Dedicated to being an asset to any team I’m apart of, goal-oriented, coachable, and I take pride in helping people as well as being resourceful. I am experienced in many fields as there are many I lack experience in. I am currently looking for stability and long-term employment somewhere willing to give me a chance. Work Experience

Service Technician

Ecoshield Pest Solutions Indianapolis, IN

October 2024 to October 2025

•service commercial accounts

•operate company vehicle

•log services via mobile app and physical paperwork

•give great customer service to clients

•call ahead of service

•Monday-Friday (no weekends)

•opportunity for overtime

•Treat for general pests including mice

Pest Control Technician

Franklin Pest Solutions Indianapolis, IN

December 2023 to September 2024

•service residential and commercial accounts

•drive a company vehicle

•input services on mobile app

•weekly branch meetings

•obtain RT license

•one weekend day a month required

•issued a company phone to keep track of data and client calls

•accommodate as reasonably as possible.

Event Security

GardaWorld Security Services Indianapolis, IN

August 2023 to January 2024

• Ambassador for indoor and outdoor concerts, festivals, sporting games, automotive auctions, corporate parties.

• Screen patrons during ingress via bag searching technique, hand wander metal detector, ID verification scanner.

• Protect players, staff and venue ownership group assets by watching for security breaches at vital checkpoints.

• Regulate and monitor credentials of everyone for specific access to sensitive location areas throughout venues.

• Respond quickly to potential crowd control issues, provide escorts for unruly fans when ejections are warranted. Insurance Agent

Primerica Indianapolis, IN

April 2023 to September 2023

• Develop and maintain relationships with clients to ensure customer satisfaction

• Analyze clients' current insurance policies and recommend additional coverage

• Prepare and present insurance quotes to clients

• Negotiate terms and conditions of insurance policies

• Process applications for new and existing policies

• Maintain accurate records of client information

• Respond to client inquiries and resolve any issues

• Monitor changes in the insurance industry and adjust policies accordingly

• Educate clients on insurance policies and coverage

• Identify opportunities to cross-sell additional products

• Participate in industry events and conferences

• Develop marketing strategies to attract new clients Server/Trainer

Red Lobster Indianapolis, IN

February 2022 to August 2023

• Serves patrons with food and beverages in a positive and friendly manner.

• Provides information to help food and beverage selections.

• Presents ordered choices in a prompt and efficient manner.

• Maintains dining ambiance with an enthusiastic attitude.

• Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.

• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.

• Helps patrons select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions.

• Transmits orders to bar and kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests.

• Keeps kitchen staff informed by noting timing of meal progression.

• Serves orders by picking up and delivering patrons’ choices from bar and kitchen and delivering accompaniments and condiments from service bars.

• Responds to additional patron requirements by inquiring of needs and observing dining process.

• Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.

• Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.

• Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons. Security/Asset Protection

Nordstrom Rack Indianapolis, IN

August 2020 to January 2022

• Maintained a secure and safe shopping and working environment.

• Performed random customer and personnel searches to ensure merchandise security.

• Monitored building physical security in coordination with local authorities.

• Maintained and updated store surveillance systems as needed.

• Maximized sales through asset protection strategy implementation.

• Apprehended shoplifters as required.

• Coordinated all activity with loss prevention team and store management.

• Created safe work environment and positive customer experience.

• Investigated internal thefts of store products and currency. Assistant Manager

Menards Indianapolis, IN

March 2019 to April 2021

1. Answered customers' questions about merchandise and advise customers on merchandise selection. 2. Maintained Hardware Department Helped Customers with their needs Stock shelves. 3. Responsible for customer service, inventory, and maintaining departments of hardware, lumber, doors and windows, and flooring; expert in merchandising.

4. Received numerous Homer awards for superior guest service which in turn increased guest loyalty and sales. 5. Promoted to Merchandising Execution Team for both east and west teams which allowed stores to be 100% best merchandised per planogram and 100%.

1. Cultivated excellent vendor/store relationships without sacrificing Menards score values and mission. 2. Installed new applications, system upgrades, evaluate and install hardware as applicable. Server/Cashier

Giordano's Indianapolis, IN

December 2018 to August 2019

1. Delivered customers drink and stake orders gave out new food information about menu items. 2. Checked in with customers during their meals.

3. Checked in with customers during their meals or drinks. 4. Resolved any customer complaints and fixed any errors in their orders even so to where they became repeated customers.

5. Repeated customers that requested service that gave over 20% gratuity. 6. Prepared checks that listed and totaled meal costs and sales taxes. 7. Held a closing and trainer position delegated tasks to other servers checked out servers. CSR - Customer Service Representative

Dial America Indianapolis, IN

September 2017 to November 2018

• Managing large amounts of inbound and outbound calls in a timely manner

• Following call center “scripts” when handling different topics

• Identifying customers’ needs, clarify information, research every issue and providing solutions Backroom Associate

Walmart Indianapolis, IN

December 2016 to July 2017

• Assist in unloading trucks, and moving merchandise to appropriate locations.

• Check all goods to ensure that they are not damaged.

• Create and maintain inventory of received goods in accordance with set protocols.

• Stock shelves, and remove items that are nearing expiry.

• Assemble goods such as furniture, and fittings, and properly display them in the store.

• Ensure that the stock room is maintained properly, and cleaned on a regular basis.

• Create lists of merchandise, to determine where each product will move to.

• Deliver, or make arrangements to have goods delivered to sales floors.

• Spend time on sales floors to respond to customers’ queries and concerns.

• Use carts, dollies, hand trucks, and forklifts to move stuff around the backroom.

• Scan, process, and count products, and put information into the inventory management system.

• Identify and communicate problems and barriers to supervisors.

• Replenish inventory in the backroom, and communicate low stock situations to supervisors.

• Ensure the complete organization of backroom and sales floors. Server

Steak N Shake Indianapolis, IN

June 2015 to October 2016

• Maintained a high level of customer service and satisfaction while managing orders and cash register operations at a fast food restaurant

• Demonstrated exceptional organizational skills while preparing food items quickly and accurately

• Proven ability to work in a fast-paced environment while adhering to all safety and sanitation regulations

• Collaborated with team members to ensure timely and efficient customer service. Education

Business Administration (Upper secondary education) Ivy Tech Community College

January 2025 to Present

Music Production (Bachelor's)

Full Sail University Winter Springs, FL

January 2022 to January 2024

General

High school Indianapolis, IN

August 2011 to June 2015

High school diploma or GED

Skills

Hospitality Calipers Heavy lifting Moving Supervising experience Mobile devices Fast learner Office experience Phone etiquette Sales Security Guest services Computer skills Micrometer PUNCTUAL FAST LEARNER Punctual Open Minded Ability to adapt Computer operation CCTV Warehouse Experience Basic math Grammar Experience Outdoor work Service technician experience Microsoft Office Manual handling Property Management Food service Safety plans Great Customer Service Technical support Load & unload Events management In- person customer service Time management Roofing POS Food safety Food safety management Productivity software Delivery driver experience Casual dining experience Respiratory protection Customer service Computer literacy Food preparation Surveillance Mechanical knowledge Sales transaction processing Typing Initial Contact (sales skills) Manufacturing Fine dining experience Serving Great communication skills POS systems Coachable Restaurant experience Problem Solving (5 years)

Languages

English

Certifications and Licenses

Driver's License

CDL B

Pest Control License

Additional Information

Authorized to work in the US for any employer

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