Dynamic Customer Service Professional with Teamwork Focus

PAOLA RUIZ

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Problem resolution

LANGUAGES

Spanish

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Native or Bilingual

Dynamic professional with strong problem-solving skills developed at Culver's

Restaurant. Proven track record of enhancing customer satisfaction through

effective communication and teamwork. Recognized for achieving quality goals

and fostering positive client relationships in fast-paced environments.

WORK HISTORY

February 2025 - June 2025

Store Opening/kitchen Culver's Restaurant, Austin, TX

« Exhibited strong personal responsibility and self-motivation in all tasks.

+ Adapted quickly to new situations in fast-paced environments.

+ Collaborated effectively in team settings while also thriving independently.

+ Demonstrated excellent verbal and written communication skills.

+ Emphasized respect and friendliness, providing assistance when required.

+ Committed to continual improvement and passionate about learning.

+ Learned rapidly, showcasing versatility across various challenges.

October 2024 - January 2025

Personal Shopper Walmart, Austin, TX

+ Placed completed orders in labeled, temperature-appropriate storage for

customer pickup.

Consistently achieved deadlines and quality goals for accuracy and timeliness.

+ Memorized store layouts and planograms to fulfill orders efficiently.

+ Maintained high satisfaction ratings by completing orders swiftly and making

informed selections.

+ Delivered knowledgeable, friendly support at every stage of customer

interactions.

+ Addressed issues promptly to provide exceptional service and uphold a positive

reputation.

+ Cultivated strong client relationships through consistent communication and

timely follow-ups.

+ Generated repeat business by enhancing customer experience through effective

service.

February 2022 - October 2024

My Self, Austin

+ Created engaging learning environment through age-appropriate games and

activities for young children.

Monitored play areas vigilantly to enhance child safety and enforce rules

consistently.

+ Effectively resolved sibling conflicts using conflict resolution techniques,

fostering a peaceful household.

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