Entry-Level Accounting & Payroll Specialist

NICOLE FLOREZ

El Paso, TX *****

915-***-**** ****************@*****.***

PROFESSIONAL SUMMARY

Detail-oriented and reliable accounting graduate with hands-on experience in payroll processing, office operations, and financial record coordination. Strong organizational and communication skills with the ability to manage confidential information accurately. Bilingual professional seeking an entry-level accounting position to contribute to accurate financial reporting and operational efficiency. CORE SKILLS

• Payroll Processing & Timekeeping

• Basic Accounting Principles

• Accounts Payable & Receivable Support

• Financial Record Organization

• Data Entry & Accuracy

• Microsoft Office

• Time Management & Multitasking

• Bilingual (English / Spanish)

• Legal & Financial Record Management

• Data Entry & Case Management Systems (CHAMP)

• Compliance & Confidential Documentation

• Professional Client Communication

• Government & Legal Office Procedures

PROFESSIONAL EXPERIENCE

Office of the Attorney General – Child Support Division El Paso, TX

Child Support Technician II (CST II) 9/16/2025– Present

• Support the legal team with electronic filing (e-filing) of child support documents in compliance with state regulations

• Prepare and mail liens and legal notices, ensuring accuracy and proper documentation

• Maintain and update case records in the CHAMP system, ensuring data integrity and confidentiality

• Provide customer service support via phone and virtual platforms, assisting clients with case inquiries and documentation requirements

• Manage high-volume case information while meeting strict deadlines and legal standards

• Collaborate with attorneys and internal departments to ensure timely and accurate case processing Good Trade Construction Co. – El Paso, TX

Operations & Payroll Administrator 2009 – Present

• Processed employee timekeeping and payroll with a strong focus on accuracy and confidentiality

• Maintained organized financial and administrative records to support daily business operations

• Developed and improved office procedures to increase efficiency and workflow consistency

• Coordinated schedules, documentation, and communication for management

• Assisted with tracking labor hours and operational expenses Postal Annex – El Paso, TX

Customer Service Associate / Notary 2017 – 2020

• Provided notary services while maintaining accurate documentation and compliance

• Processed domestic and international shipments using FedEx, UPS, USPS, and DHL systems

• Handled customer transactions, payments, and records with attention to detail

• Delivered professional customer service while managing multiple tasks efficiently EDUCATION

University of Arizona Global Campus – Glendale, AZ Bachelor of Arts 2025

Double Major:

• Accounting

• Applied Behavioral Science

REFERENCES

Available upon request

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