MELISSA KLINKENBERGER
**** ****** **** . ******, ** 48446 . ***-***-****.*********@*****.***
EXPERIENCE
DUNAMIS CHRIOPRACTIC (DR. MARCO PAESE)
. 12/16/2024-05/04/2025 Receptionist/Assistant
Scheduled appointments and pulled, organized and filed patient records as directed by the Doctor, Worked with E-Thomas and Microsoft programs, prepared employee scheduling, and calculated employee timecards for payroll. Also organized and prepared patient files for new and existing clients to maintain up to date records. Ensured all office materials were always well stocked Maintained consistent and timely communication with the clientele by directing incoming and outgoing calls, emails, and other forms of correspondence as necessary. Coordinated with client's insurance companies for pricing, copays, and deductibles. Assisted the Doctor by performing laser treatments and putting clients on roling table for intersegmental traction therapy.
MID VALLEY TRANSPORTATION
01/04/2024-12/30/2024 Chauffeur
Drove up to six (6) clients at a time all over the state of Michigan
MELISSA'S TOP SHELF CLEANING
• 2003 -2023 • Owner/Operator
Performed all aspects of Daily Operations of Cleaning Business, including but not limited to: Marketing, Billing, Scheduling, Meeting with Clients, Training
TELESOURCE/LAPTOP AND CELL PHONE DIVISION
. 1998- 2003 • Cell phone refurbishing/repair tech.
Oversaw and performed cleaning, refurbishment, reprogramming and repair of cell phones
Customer service: helped customers program their phones,
Laptop division- worked in front office, responsible for searching the internet for new and used refurbished parts, purchasing replacement parts for cell and laptop division, and inventory. Worked on Microsoft and Excel spreadsheets. Customer Service on returns and delays with equipment. SILVER WOLF CONSTRUCTION
1994 - 1998 e Receptionist
Prepared schedules for jobs, data entry on Quick Books program, Microsoft, Excel spreadsheets, ordering supplies, deliveries, answering phone calls/customer service
ARBOR DRUGS/CVS
1992 -1994 e HBA coordinator
Wrote and prepared orders, stocked shelves, managed inventory, and worked with the Regional Manager to prepare orders for multiple stores in and around my area
Customer service
MEIJER
1990-1992
Performed customer service/cashier/cleaning
REFERENCES
References are available on request.