HR Intern: Recruitment, Onboarding, Compliance
Resume:
Mireya Salazar
HR Intern
Dynamic HR Intern with a focus on learning, growth, and impact through hands-on experience in recruitment and employee engagement. Over two years of diverse roles in customer service and hiring support, showcasing skills in talent acquisition, communication, and adaptability. Successfully streamlined onboarding processes and ensured compliance with federal regulations, enhancing workplace morale. Eager to contribute to team success while continuing to develop HR expertise in a collaborative environment. WORK EXPERIENCE
Manager Assistant/Hiring Support
ABM Industries
Houston 08/2024 – Present
Conducted interviews to assess candidates' skills and cultural fit, collaborating with hiring managers to finalize selections.
Streamlined onboarding processes by managing communications for new hire orientations.
Collected employee feedback to implement initiatives that bolster workplace morale and retention.
Ensured compliance with federal regulations through meticulous management of Form I-9 documentation.
Provided guidance to employees on W-2, W-4 inquiries, clarifying tax documentation procedures.
Collaborated with payroll to guarantee timely distribution of W-2 forms at year-end.
Managed employee direct deposit information, ensuring accuracy and adherence to documentation requirements.
Created documentation and training materials for staff onboarding.
Managed supply orders and conducted inventory checks.
Schedule interviews, set up reminders for candidate/hiring manager Cleaner
Supervised cleaning staff, delivering training on best practices and safety protocols.
Developed comprehensive cleaning schedules and conducted regular facility inspections to uphold standards. Partnered with management to enhance cleaning procedures and optimize supplier agreements.
Crewmember
Raising Cane's Chicken Fingers
Houston 05/2022 – 11/2025
Exhibited exceptional customer service by warmly greeting patrons and promptly addressing inquiries.
Efficiently managed cash transactions, maintaining accuracy in drawer counts at the beginning and end of shifts.
Processed drive-through orders effortlessly, ensuring a seamless customer experience.
Resolved customer complaints through effective communication and problem-solving. ****************@*****.***
Houston, 77081
Trained new staff members in operational procedures and customer service standards. Cashier
Flower
Plaza
Houston 05/2023 – 08/2024
Managed a cash drawer of $3,000 daily, achieving a flawless accuracy rate in end-of-day audits. Provided exemplary guest assistance and resolved inquiries across multiple communication channels.
Organized inventory and store layout to enhance customer experience and accessibility. Processed wholesale orders efficiently, utilizing cost-benefit analysis to inform shipping decisions.
Supported training initiatives for new hires, reinforcing adherence to company policies and procedures. Responded to an average of fifty phone calls daily, maintaining a professional demeanor.
EDUCATION
Transfer - Business
University of Houston Downtown
Houston
Associate of Arts
Houston Community College
Houston
Bachelor of Science - Human Resources Management
Western Governors University
Salt Lake City
Relevant Courses
• Human Resources Management
• Employee & Labor Relations
• Organizational Behavior
• Human Resources Planning & Strategy
SKILLS Certifications
Google Suite - Certified Phlebotomist
Microsoft Office (Excel, Power Point, Docs) - Food Handler Permit
Communication Skills -ADP Payroll Specialist Certification
Adaptability -ADP Fundamentals of Benefit Strategies
Problem Solving
Teamwork
Time management
Employee Engagement
Talent Acquisition
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