Motivated Professional with Strong Customer Service Skills
Resume:
AB
ASHLEY BONILLA
****************@*****.*** +1-708-***-**** Chicago, IL 60652
Motivated professional known for high productivity and efficient task completion. Specializes in time management, workflow optimization, and clear communication. Demonstrates strong teamwork and problem-solving skills to enhance team performance through proactive support and collaboration. Committed to fostering a positive environment that drives collective success.
• Nail care techniques
• Sanitation practices
• Quality assurance
• Client consultation
• Patient comfort
• Time management
• Attention to detail
• Team Management
• Leadership
• Communication
• Effective communication
• Self motivation
• Active listening
• Creativity
• Management
Entrepreneurship Chicago, IL
Nail Technician
01/2023 - Current
Developed creative designs on nails using a variety of colors and materials.
• Provideds manicures, nail treatments to clients. Educated clients on products and services to enhance their understanding and satisfaction.
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Engaged clients in conversation to personalize their experience and build rapport.
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Sterilized tools and maintained clean work areas to ensure client safety and comfort.
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Followed health regulations regarding sanitation practices throughout my workspace.
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Monterreysecurity Chicago, Illinois
Monterrey staff
05/2025 - 01/2026
Oversaw daily security operations, ensuring adherence to established protocols.
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• Met incoming customers pleasantly and offered support and service. Addressed customer queries and complaints, enhancing overall satisfaction.
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Built and maintained working relationships with peers and upper management.
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• Participated in team meetings, presentations and special events. Ensured compliance with office policies and procedures through regular monitoring.
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Charlotte Russe, Inc Chicago
Sales Associate
11/2023 - 11/2023
• Greeted customers and provided exceptional customer service. Resolved customer complaints professionally to maintain customer satisfaction and loyalty.
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Summary
Skills
Experience
• Provided accurate information about products, prices and services. Organized store merchandise and assisted customers with inquiries to enhance their shopping experience.
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Collaborated with team members to achieve sales goals and elevate overall team performance.
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Built and maintained relationships with peers and upper management to drive team success.
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Luna Chicago, Illinois
Northwestern staff
11/2022 - 11/2022
Managed and guided visitors around stadium, ensuring a welcoming environment and addressing inquiries.
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Coordinated communication between management staff on safety protocols, enhancing overall safety awareness.
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Conducted regular inspections to identify vulnerabilities and enforce security protocols.
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Prepared detailed reports on incidents, observations, and findings for review.
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University of Illinois at Chicago Chicago, IL
High school diploma
06/2024
English:
Professional
Spanish:
Professional
Education
Languages
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