Caregiver and Behavior Technician Leader

Magdalena H. Verderosa

**** ******* ******

Orangevale, CA 95662

279-***-****

Education: Visions in Education Carmichael, CA – High School Diploma June 2012 Folsom Lake College Folsom, CA-2012-2018

Experience

Gold Country Health Center, “Caregiver/Medical Technician”-4301 Gold Center Dr., Placerville, CA 95667 (July 2016-March 2017)

● Roles of caregiving are to serve dinner, do laundry for assigned residents each day, assist certain residents who are more incontinent with bathing, toileting, and overall hygiene, as well as getting dressed for bed and tidying up rooms before the end of shift. As for Med Tech duties, sometimes supervisor for that shift, responsible for dispensing medications to residents at scheduled times, as well as checking in medications from pharmacies, and checking for start dates, faxing doctors, and responsible for any falls or accidents that can occur with our residents. Folsom Lake Community College, “Student Aide”-10 College Parkway, Folsom, CA 95630 (August 2017-December 2017)

● Assisting students with parking permits, petitions, and getting registered with the college. Information provided anywhere from making payments (cashiering) to forms that fit their situations. Answering phone calls, and answering any questions for new and returning students. Filing, and indexing documents, adding/dropping student’s classes, and reminder calls for payment of classes.

Learning Arts, “Behavior Technician”-6400 Tupelo Drive, Citrus Heights, CA 95621 (March 2017-December 14TH, 2018)

● Certified for running programs with patients in-home and in clinic sessions, helping build skills and socialization for the patients. Communicating effectively with parents, and certified behavior specialists and analysts about patients progress and behaviors. Recording data, running skill acquisition plans, and bonding with patients.

Mercury Insurance Group, “Claims Representative I.”-104 Woodmere Road, Folsom, CA 95630 (January 1st, 2018-September 2021)

● As a claim’s representative, I handle up to 100 claims, for our customer’s. Including, ordering police reports, running registration for drivers and background to see if insured or uninsured. Making liability decisions, making payments, reimbursements as well. Speaking to body shop’s directly, customer’s, claimant carrier’s and attorneys. Numerous calls were answered and making calls to ensure claims are updated and customers informed. Also, working the claims weekly until resolved, to ensure efficiency and in a timely manner to help resolve for our customers. Answering questions in general terms or claims specifically. FedEx Ground, “Package Handler”, (September 9th, 2021-Current) 8501 Foothills Blvd. Roseville, CA, 95747, Loading various trailers for a high abundance of packages. Working with teammates to tackle high volume and efficiently load trailers while maintaining safety precautions.

References

● Oliver Heim, 916-***-****, Supervisor/Manager

● Yvonne Price,916-***-****, Professor

● Bill Roberts, 916-***-****, Manager/Owner