Administrative Support & Remote Specialist Candidate

Kimberly R. Duke

Las Vegas, NV [702-***-****] [********@*******.***]

Professional Summary

Dedicated Customer Service and Remote Support professional with 10+ years of experience delivering exceptional service, resolving issues efficiently, and supporting high-volume operations. Skilled in data entry, communication, scheduling, and remote tools including Microsoft Teams, Zoom, and Google Workspace. Known for reliability, accuracy, and a calm, solutions-focused approach.

Core Skills

Customer Service & Support

Remote Communication (Phone, Chat, Email)

Data Entry & Accuracy

Microsoft Office & Google Workspace

Problem Solving & Conflict Resolution

Time Management & Scheduling

Inventory & Order Management

Team Collaboration

Professional Experience

Albertsons — Las Vegas, NV

Deli Manager (2014–Present)

Lead daily deli operations, ensuring high-quality service for 200+ customers per day.

Train and supervise staff, improving team performance and customer satisfaction.

Manage inventory, ordering, scheduling, and compliance with safety standards.

Resolve customer concerns with professionalism and efficiency.

Maintain accurate records and complete data entry for orders and reports.

Education

High School Diploma

Technical Skills

Microsoft Office (Word, Excel, Outlook)

Google Workspace (Docs, Sheets, Drive)

Zoom, Microsoft Teams, POS Systems

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