Versatile, Results-Driven Administrative Professional
Resume:
Lawrence Anthony
Versatile and Results-Driven Professional
La Quinta, Ca 92253
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EXPERIENCE
Inclusive Care Nursing Inc., Los Angeles—Personal assistant:
May 2023-present
As a Personal Assistant, I managed executive schedules, coordinated meetings, and handled correspondence. I organized travel arrangements, prepared reports, and maintained confidential files. I assisted with personal errands, event planning, and special projects, ensuring efficient office operations. I demonstrated strong organizational and multitasking skills in a fast-paced environment
New Beginnings sober living house, Los Angeles —Assistant client service manage
Jul 2023-Mar 2024
As an Assistant Client Service Manager, I supported client relationships by addressing inquiries, resolving issues, and ensuring customer satisfaction. I assisted in managing client accounts, coordinated service delivery, and prepared performance reports. I also collaborated with internal teams to improve service processes and demonstrated strong communication and problem-solving skills.
UPS Inc., Los Angeles— Delivery Driver Helper
11/21-01/22
To assist Drivers with delivering packages to customers and businesses in a timely and safe manner Loading and unloading the truck helping the UPS driver with the delivery of packages and maintaining an image according to the company’s grooming standards. Interacting with customers and delivering information from the distribution center. Additional tasks assigned by the management.
Oxfam America 04/18 -02/20 Los Angeles, CA
Oxfam America is a global organization that fights inequality to end poverty and injustice. They offer lifesaving support in times of crisis and advocate for economic Justice, gender equality, and climate action, they demand equal rights and equal treatment so that everyone can thrive, not just survive.
Built trusted relationships with donors by getting to know them on a personal level and making their comfort a priority.
EXPERIENCE
.T-Mobile 05/15 -12/17
Las Vegas, NV
Greeted and assisted customers
Created and maintained customer account(s) with T-Mobile Answering customer inquiries and resolving issues. As well as Resolved weekly customer inquiries via phone and email.
Made several outbound calls per day to follow up with customers who were overdue in their payments etc.
Community Minded Business 07/20-current
Los Angeles, CA
Volunteering as an electrician, painter, and Waste Management Tech as well as doing other small odd-end tasks.
EDUCATION:
Los Angeles City College, East Hollywood— GED
10/26/2023 - 12/14/2023
Los Angeles City College, East Hollywood —Associate's degree
01/05/2024 - present
Currently attending school for an A.A. Degree in human services addiction studies
SKILLS
●Customer service
●Microsoft office
●Time management
●Organizational Skills
●Analytical skills
●Call center skills
●Teamwork
●Motivated
●Interpersonal skills
●Problem-solving
●Constant work professionalism
●Communication skill
●Creative thinking
●Operating Systems
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