Emerging Leader in Customer Service & Mentorship

Location:

Posted:

March 30, 2026

Precious Sedio

Edmonton, AB – Tel: 587-***-**** – *******@******.***

EDUCATION

Liberal Arts & Professional Studies

Specialization in Philosophy

2017-2021 High School Diploma, Harry Ainlay

Honours

Distinguished Service Award

AWARDS AND HONOURS

2021-2022 Honours in Liberal Arts & Professional Studies

PROFESSIONAL EXPERIENCE

2022-2025 Melanie Lyne – Service Co-ordinator

Delivered high-quality customer service and resolved client inquiries in a professional manner.

Investigated and solved issues related to orders, ensuring accuracy and client satisfaction.

Managed documentation and filing systems in compliance with company policies and reporting standards.

Collaborated with team members and supervisors to support daily operations customer engagement.

2019 - 2020 Black Youth Mentorship Program

Organized and facilitated group activities and educational workshops for youth participants.

Researched and presented on issues impacting Black youth in education and community development.

Supported mentorship initiatives to foster leadership, confidence and academic growth.

2019 – 2020 Cheerleading Coach and Pre-Mentorship

Developed and taught cheer routines emphasizing teamwork, skill building and discipline.

Coordinated practice schedules, team meetings and event participation.

Created athlete development plans to support individual and team growth.

2016 – 2017 YMCA Camp Counselor

Encouraged open communication between children, parents and co-workers to ensure a positive camp environment.

Helped children build self-esteem and develop social and leadership skills.

Organized daily camp activities and maintained supplies and materials effectively.

SKILLS

Customer Service

Team Leadership & Coordination

Mentorship & Youth Engagement

Problem Solving

Community Outreach

LANGUAGES

English – fluent

Setswana – fluent

Sesotho – fluent