Customer-Focused Operations Associate with Cash Handling

Carrols Corporation (Burger King) Three Rivers, MI

* Collaborated with team members to meet service speed, cleanliness, and customer satisfaction standards

+ Delivered fast, courteous customer service in a high-volume quick-service restaurant environment

+ Accurately processed cash, credit, and digital payments using POS systems while maintaining order accuracy

Cashier Feb 2023 - May 2023

Checkers/Rallys Kalamazoo, MI

+ Delivered fast, friendly customer service in a high-volume drive-thru and counter service environment

+ Maintained cleanliness and followed food safety standards while supporting team efficiency during peak hours

+ Accurately processed cash, credit, and mobile payments using POS systems while ensuring order accuracy

Machine Operator Apr 2022 - Jul 2022

American Axle & Manufacturing Three Rivers, MI

+ Operated and monitored production machinery to meet quality, safety, and efficiency standards in a fast-paced

manufacturing environment

+ Performed routine inspections, measurements, and basic troubleshooting to ensure parts met precise specifications

and minimize downtime

+ Followed lean manufacturing, safety, and quality procedures while collaborating with team members to meet daily

production goals

EDUCATION

Bachelor of Science, Psychology 2023

Colorado Technical University

High School Diploma 2011

Constantine Tech High School

ACHIEVEMENTS

CCAR Recovery Coach Certification Jan 2025 - Jan 2025

Connecticut Community for Addition Recovery

SKILLS

+ Customer service + Order accuracy + Food safety compliance

+ POS system operation + Team collaboration + Time management

+ Facility sanitation + Equipment maintenance + Cash handling

+ Problem solving + Reliable + Verbal and Written

Communication

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