Virtual Admin or Data Entry

Angela Welsh

**** ***** **** *****

Farmington, NY 14425

585-***-**** - *********@*****.***

SKILL SET AND EDUCATION

BA, John Carroll University. Proficient in QuickBooks Pro and Microsoft Suite, including Power Point. Good knowledge of Excel; Web-based Systems, Adobe, Google Docs. Excellent written and oral communication skills. Well-organized and detail oriented. Excellent budget management, receivables, payables experience. Excellent customer service interactions. POS Planograms

PROFESSIONAL CAREER

HomeGoods – Store Associate 9/25 to Present

All aspects of customer service at register, stocking product, neatness of store

Laid Off 1 25-6 25

Monroe County APEX Program July 2024-12-24

Research Assistant to Program Manager working on grant management and renewal for the Department of Defense for funding the APEX program. Program funded to support technology transfer from bench to Federal Funding.

3G Packaging– Customer Service Representative October 2023-February 2024

Responsible for input of QuickBooks information related to sales leads, invoicing via QuickBooks. Answered all phone calls for the company. Laid off due to corporate downsizing.

JoAnn’s, Team Member August 2000-May 2008

Customer service, planograms, POS

Herrick-Saylor Engineers, Office Administrator, August 2011-December 2022

Manage all operational aspects of this small engineering firm based in Victor, NY. Produces all billing for 9 engineers according to AIA standards, processes all payables and receivables. Negotiates contracts, develops budgets and works with accountant to prepare all information for year-end financials. Also produces bench-marking data reports related to human resources and financial matters. Position was eliminated.

Foremost Medical Equipment, Office Assistant, September 2012-August 2013

Responsible for all aspects of customer service for this internet-based medical equipment company based in Rochester. Answered phones, prepared invoices, wrote correspondence, used QuickBooks for billing and collections. Interfaced with all sales reps to assure excellent customer service.

Fusco Auctions, Office Assistant, September 2010-April 2011

Managed all aspects of this Ebay portion of auction business, including sales, receivables, payables, overall budgeting and marketing. Answered phone lines abd interfaced with all customers.

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