Multifaceted Virtual Assistant with Customer Support Experience

Location:

Posted:

March 30, 2026

SKILLS

• Compatible with teamwork duties

• Experienced with technical software such as

Zendesk

• S+ years in Customer Service

• Great communication skills

• Ability to give and receive constructive criticism

• Task Prioritization and time management skills

• Loves to learn everything and help others

- WORK HISTORY

Virtual Assistant, 01/2019 - 11/2022

Kyatt Construction

• Handled calls using Zendesk, screening callers, transferring connections, and taking messages

• Input large volumes of data to meet accuracy requirements

• Reduced load on management by eliminating non-relevant emails and handling basic responses

• Drafted correspondence and content for business and personal communications

• Increased company profile and revenue with effective management of social media profiles

• Built useful and easily used databases for contact information and other key data points

• Offered professional first impression to visitors and callers and gave knowledgeable assistance