Operations & Admin Clerk Resume Title (8 words max)Business
Resume:
KHWADIBA OUMA MODIBA
Pretoria, Gauteng • +27-84-473-****
Business Support Finance and Operations Administrator
PROFESSIONAL SUMMARY
Business Support and Operations Associate with 8+ years of experience anchoring financial control, maintenance coordination, and operational execution within high-volume manufacturing and automotive environments. Highly skilled in managing the intersection of engineering and finance integrating systems such as SAP, Fraxion, CRM, NSDMS, and Phoenix to enhance cost visibility, optimize workflow performance, and support audit readiness. Demonstrated success in streamlining maintenance documentation, improving supplier turnaround times, and implementing data-driven cost-control measures that reduced reporting errors and accelerated approvals. Renowned for introducing operational precision through disciplined documentation, cross-functional collaboration, and process alignment that improved resource utilization and strengthened departmental efficiency.
CORE COMPETENCES AND SKILLS
•Equipment and fleet monitoring
•Payment Preparation
•Budget Tracking
•Cost tracking, downtime analysis
•Credit notes, and refunds
•Financial Reporting
•Preventative maintenance scheduling
•Data capturing, reconciliation
•Reporting automation
Other Skills & Core Strengths
•Attention to Detail
•Document control systems
•Numerical Skills
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•NSDMS, Phoenix, Microsoft Office
•Team Collaboration
•Problem Solving
•
•SAP, Fraxion, CRM
•Excellent Communication
•PPE register management
•
PROFESSIONAL EXPERIENCE
SA Metal Group, Elandsfontein 01/2024 – Present
Maintenance Administrator Engineering Department
Coordinate and monitor daily maintenance activities, ensuring accurate completion of timesheets, overtime reports, and HR attendance registers.
Manage end-to-end procurement and inventory processes raising purchase orders, loading supplier quotes on Fraxion, and tracking equipment, tools, and PPE requisitions.
Compile and validate cost reports for truck workshop breakdowns, kilometer utilization, and non-routine maintenance to support financial accountability.
Maintain real-time records of machine performance, breakdowns, and relocations, producing weekly reports on operating hours, greasing, washing, and generator usage.
Prepare and reconcile monthly maintenance reports including wear-check, shear and grab, and tools utilization for engineering audits and compliance reviews.
Ensure office and site maintenance issues are promptly identified, logged, and resolved through structured C-works requests and follow-up tracking.
Support the Engineering Manager by analyzing cost data, coordinating supplier engagement, and ensuring audit-ready documentation for equipment and expenditure.
Maintain high reporting accuracy through systematic filing, document control, and continuous alignment with HR, Finance, and Engineering units.
SA Metal Group, Elandsfontein 09/2022 – 12/2023
Receptionist Administration Directorate
Managed the company’s front-office operations, including switchboard handling, visitor reception, and coordination of daily client appointments and meeting schedules.
Delivered professional client experience by managing reception protocols, visitor registration, and meeting confirmations for all departments.
Supervised and scheduled cleaning staff maintained housekeeping standards, and managed procurement of cleaning supplies to ensure compliance with health and safety requirements.
Coordinated courier and logistics services by scheduling parcel collections, tracking deliveries, and maintaining accurate records of all incoming and outgoing shipments.
Administered stationery, PPE, and branded apparel procurement for Johannesburg and Cape Town branches, ensuring cost control and timely replenishment.
Prepared and reconciled laundry and uniform orders across branches, ensuring accountability and alignment with departmental budgets.
Supported HR operations through structured filing of induction packs, attendance records, and compliance documents to maintain audit readiness.
Managed digital and manual record systems for driver log-sheets, courier documentation, and office reports to improve data traceability.
Oversaw boardroom bookings and meeting coordination through electronic scheduling systems, ensuring availability and resource readiness.
SA Metal Group, Elandsfontein 05/2022 – 08/2022
Payments Administrator, Finance Directorate
Processed high-volume customer payments and cash transactions with full adherence to internal financial controls and reconciliation standards.
Monitored daily customer intake and payment accuracy, ensuring correct allocation across multiple accounts and transaction records.
Prepared and verified payment schedules, credit notes, and refunds in coordination with Finance and Sales departments to maintain data integrity.
Liaised with procurement and buying teams to resolve customer queries, price discrepancies, and refund approvals in line with company policy.
Ensured compliance with financial procedures, cash limits, and reporting requirements to support monthly reconciliations and audits.
Bidvest McCarthy Automotive Artisan Academy 08/2019 – 07/2020
Administrator Motor Industry Directorate
Administered the full apprenticeship contract lifecycle on the NSDMS MERSETA platform, ensuring accurate onboarding, record maintenance, and compliance with SETA requirements.
Coordinated academic and technical assessments by scheduling student level tests and maintaining examination readiness across all training programmes.
Prepared and issued Trade Certificates for qualifying artisans, verifying eligibility and ensuring timely submission of supporting documentation.
Supported management meetings through boardroom scheduling, minute-taking, and structured distribution of meeting records to relevant stakeholders.
Oversaw front-office and reception operations, delivering professional client service and ensuring smooth communication flow between departments and visitors.
SUMMARY OF OTHER ROLES
Finance Administrator, Mercedes-Benz Financial Services, 04/2017 – 08/2019
Publicity Coordinator, Statistics South Africa, 08/2014 – 11/2015
EDUCATION
Bachelor of Administration, University of South Africa (UNISA), 2024
National Diploma in Entrepreneurship, Tshwane University of Technology, 2011
TRAINING AND CAREER DEVELOPMENT
NSDMS MERSETA System Training, Bidvest McCarthy Automotive Artisan Academy
SAP and Fraxion System Application Training, A Metal Group
CRM and Phoenix System Operations, SA Metal Group
Customer Relations and Financial Administration Workshop, Mercedes-Benz Financial Services
Data Management and Reporting Procedures, Statistics South Africa
REFERENCES
Available upon request
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