Finance Operations & Compliance Professional

MARIANA VILLEGAS

*** ***** ****** ****, ******** SC 29385 864.666.371 *******************@*****.***

OBJECTIVE

Results-driven finance professional offering a solid foundation in financial processes, data analysis, and compliance. Eager to contribute strong organizational skills and a fresh, motivated perspective to a growing organization.

SKILLS AND ABILITIES

Professional background includes managing loan servicing operations, processing payments, supporting escrow and payoffs, maintaining accurate loan documentation, and ensuring compliance standards are met. Provides reliable account support through active listening, issue resolution, relationship management, and effective coordination across departments.

EXPERIENCE

Homemaker June 2023 – Present

Managed household operations while maintaining strong organizational, time-management, and multitasking skills in preparation for re-entering the workforce.

HR Onboarding Coordinator (Temporary) MCA – Mobile Communications America April 2023 – June 2023

Supported end-to-end onboarding by preparing offer letters, coordinating background and drug screenings, processing hires in ADP, and improving onboarding workflows.

Loan Quality Assurance / Loan Administrator Shellpoint Mortgage Servicing June 2022 – April 2023

Reviewed loan documentation, processed escrow disbursements and PIF accounts, and researched payment reversals to ensure accuracy and compliance.

Office Manager JM All Services & Mario’s Painting LLC June 2018 – January 2021

Oversaw daily office operations, account management, invoicing, payments, and tax-related administrative tasks to support business operations.

Performing Loan Consultant Shellpoint Mortgage Servicing November 2018 – December 2019

Handled inbound mortgage servicing calls, resolving billing and escrow inquiries while adhering to federal and company compliance guidelines.

Verification Specialist First Bank Mortgage Partners June 2017 – June 2018

Verified employment information for mortgage applicants, managed team communications, and coordinated documentation to support loan processing.

Sales Representative Charter Communications March 2016 – June 2017

Managed inbound sales and customer service interactions, driving revenue while addressing customer needs and service inquiries.

EDUCATION

Eastside High School 2011

High School Diploma

Virgina collage

Business management.

REFERENCES

Upon request

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