Memory Care Director and Activities Specialist
Resume:
Emma Smart
Covington, LA *****
***********@*****.***
Professional Summary
Memory Care Director-Certified Activities Specialist. A seasoned healthcare professional with extensive experience in memory care leadership, dedicated to providing compassionate and personalized care to residents with dementia and Alzheimer's disease, specializing in staff training, program development, and family engagement to ensure a safe, supportive, and enriching environment within compliance regulations; adept at managing operations and maintaining high standards of quality care in memory care facilities. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Willing to relocate: Anywhere
Work Experience
Operations Manager 3 month contract
CLSN-Las Vegas, NV
August 2024 to November 2024
Full management responsibility for supervisory and professional staff and multiple program operations. Program operations include rental assistance provided through various federal and state programs, resident services, and other services to ensure housing stability is retained. Overseeing programs for residents and managing food programs provided by third parties. Memory Care Director
Discovery Senior Living-Covington, LA
March 2022 to July 2024
Resident Care Planning and Implementation:
Assessing individual resident needs through comprehensive evaluations. Developing personalized care plans tailored to each resident's cognitive abilities and preferences. Monitoring resident progress and making necessary adjustments to care plans. Implementing dementia-specific interventions and activities to promote cognitive function and well- being.
Staff Management and Training:
Hiring, training, and supervising a dedicated memory care team including caregivers, nurses, and activity staff.
Providing ongoing training on dementia care best practices, including communication techniques, behavioral management strategies, and safety protocols. Evaluating staff performance and addressing any concerns related to resident care. Facility Operations and Compliance:
Ensuring adherence to all state and federal regulations governing memory care facilities. Managing the budget and resources allocated to the memory care unit. Overseeing maintenance and safety protocols within the memory care area. Family Communication and Support:
Regularly communicating with resident families about their loved one's care, including updates on health status, activities, and any concerns.
Facilitating family meetings to discuss care plans and address questions. Providing emotional support and guidance to families navigating the challenges of dementia. Program Development and Implementation:
Creating and overseeing a diverse schedule of engaging activities and programs designed to stimulate residents cognitively, socially, and physically.
Incorporating sensory-based activities, reminiscence therapy, and other dementia-friendly approaches. Collaborating with other departments within the facility to coordinate resident care and activities Admissions Coordinator/ Memory Support Coordinator Lacombe Nursing Centre-Lacombe-LA
September 2016 to December 2021
responsible for managing the entire admission process for prospective residents, including initial contact, evaluating needs, verifying insurance coverage, conducting tours, explaining facility policies, and ensuring all necessary paperwork is completed accurately, while maintaining compliance with regulations and promoting the facility's services to potential residents and their families. Memory Care Coordinator
Lacombe Nursing Centre-Lacombe-LA
September 2014 to December 2021
overseeing the daily operations of a memory care unit within a senior living facility, ensuring residents with cognitive impairments receive personalized care by coordinating staff schedules, developing specialized activity programs, communicating with families, and monitoring resident health needs, all while adhering to relevant regulations and standards. Assessing individual resident needs and developing personalized care plans. Monitoring resident health status and communicating changes to medical professionals. Supervising and training care staff on proper techniques for supporting memory impaired residents. Scheduling staff shifts to ensure adequate coverage for resident care needs. Designing and implementing engaging activities tailored to residents with memory loss. Incorporating sensory stimulation and reminiscence therapy into activities. Facilitating social interaction and group activities to maintain resident well-being. Education
Healthcare Administration (Ba)
Bangor university
August 2000 to May 2004
Business Management (Associate's degree)
Baylor University
Bachelor's degree in healthcare administration
Skills
• Customer relationship management
• Appointment scheduling
• Employee Orientation (8 years)
• Microsoft Office
• Customer support
• OSHA
• Medical sales
• Home care
• Training & Development (5 years)
• Behavior Management
• Administrative experience
• Medication Administration (5 years)
• Program Development
• Resident's rights
• Recruiting
• Project management
• Managed care
• Computer Skills
• Computer literacy
• Medical coding
• State healthcare regulations
• Marketing
• Alzheimer's Care
• Data entry
• Cognitive activities
• Medical receptionist
• Staff supervision (10+ years)
• Windows
• Business development
• Conflict management
• Microsoft Excel
• Microsoft Word
• Document management
• Assisted living (10+ years)
• Hospital Experience (10+ years)
• Retail sales
• Heavy lifting
• Working with geriatric patients
• Program Management (10+ years)
• Word processing
• Leadership (10+ years)
• Behavioral health hospital experience
• Event planning
• Patient interaction
• Team development
• Employee evaluation
• Adult day care
• Budgeting
• Insurance verification
• Medication management
• Account management
• Point-Click Care
• Negotiation
• Overseeing training
• Care plans
• Clerical experience
• Nursing department supervision
• Vital Signs (10+ years)
• Memory Care (10+ years)
• ICD coding
• Public relations
• Operations management
• Facilities management
• Management
• Mentoring
• Hospice Care
• Technology sales
• Community engagement
• Databases
• Home health
• Dementia care
• Office management
• Geriatrics (10+ years)
• Sales management
• Senior care
• Organizational skills
• Epic
• Microsoft Outlook
• Skilled nursing facility (8 years)
• Time management
• Patient assistance
• Hospice (work setting)
• Communication skills
• Creativity
• Medicare (10+ years)
• Senior leadership
• Psychiatric care (10+ years)
• Supervising Experience (10+ years)
• Recreational therapy
• Relationship management
• Caregiving (10+ years)
• Hospitality
• EHR systems (10+ years)
• SharePoint
• Writing skills
• Training & development (6 years)
• Experience with individuals with cognitive disabilities
• Financial acumen
• Healthcare management
• Interviewing (10+ years)
• Patient Care (10+ years)
• Team leadership
• Retail math
• Case management (2 years)
• HIPAA
• Working with people with developmental disabilities
• Patient monitoring
• Patient observation (10+ years)
• Collaborate with healthcare professionals
• Behavioral interventions
• Team management
• Property management
• Nursing home experience
Certifications and Licenses
Certified Activity Director
Present
Dementia and Alzheimer’s Training
Present
Medication Tech
June 2026
Certified Medication Technician
June 2025 to June 2026
First Aid Certification
May 2026
CPR Certification
CNA
CPR and First Aid
Non-CDL Class C
CPI Certification
Food Handler Certification
Activity Director Certified
Heartsaver Certification
Driver's License
BLS Certification
AED Certification
State Tested Nursing Assistant
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