Field Biometric Operations Specialist

MUGABE ISAAC

Phone: Email: Nationality: Location: mugabeizc@+256 Kisoro Ugandan 787189282 District, gmail./ Uganda com +256-********* Professional Summary

Information digital in Proven secure government data systems, system collection, ability Technology institutions to functionality biometric support technical and and large-registration troubleshooting, in development Field remote scale Operations field deployment operations, operations, programs user professional training, and environments. supporting maintain field-and with based digital data experience rural Experience project accuracy, records communities. activities. supporting working and management. ensure Skilled with Core Competencies

Field Technical Community Biometric Monitoring, Network Data Problem Protection Data Solving Setup Support Systems Collection Engagement Reporting, and and and and Installation Connectivity Information and Field ICT and and Digital Operations Systems Documentation User and Data Support Security Training Troubleshooting Administration Management Support Professional Experience

BVVK Trainer – Electoral Commission of Uganda (Dec 2025 – Present)

Train Voter Provide Install Diagnose Ensure election Verification and secure field and configure technical resolve officials synchronization Kits. biometric hardware on support the installation, to devices, of and ensure field software data laptops, uninterrupted configuration, with issues and centralized during related voter and field ICT electoral operation verification equipment. deployment. databases. of Biometric operations. Registration 2026) Officer – National Identification and Registration Authority (Apr 2025 – Jan

Operated biometric registration systems for national ID enrollment and verification.

Configured and Managed Provided registration Maintained regulations. cameras. secure ICT and strict operations. support maintained data confidentiality entry for hardware, and biometric validation and software, compliance capture within and devices with national network national including identification systems data fingerprint protection during databases. field scanners Communications CRAFT Project (Aug Intern 2024 (ICT – Dec Support) 2024) – SNV Netherlands Development Organisation,

Supported Assisted Maintained Provided teams technical digital organized during documentation support digital field data for records staff collection systems using and document digital and using electronic digital project archiving devices. tools. project systems. databases. Systems 2024 – Jul Administrator 2024) – Kisoro District Potato Growers Cooperative Union Limited (Feb

Maintained Managed Supported Maintained user staff ICT system accounts, infrastructure, with backups technical system and troubleshooting including permissions, implemented computers, and cybersecurity and secure ICT printers, helpdesk access measures. and controls. services. network equipment. Education

Bachelor – 2023) of Information Technology – Mbarara University of Science and Technology (2020 Uganda Advanced Certificate of Education – St. Andrew’s Academy, Kisoro (2017 – 2019) Uganda Certificate of Education – St. Andrew’s Academy, Kisoro (2014 – 2017) Technical Skills

Microsoft Biometric Computer Networking Digital Data Office Registration Hardware Management Basics (Word, (LAN, and Systems Excel, Software Routers, Systems PowerPoint) Connectivity) Troubleshooting Languages

English Runyankore/– Fluent Rukiga – Fluent

Luganda Rufumbira/– Intermediate Kinyarwanda – Fluent Referees

Mrs. 773403494 Tumushabe Eldon – District Registration Officer, NIRA (Kisoro) – Phone: +256 Mr. – Email: Fidel kamarifidel@Kamari – Chairperson, gmail.com Kisoro District Potato Growers Cooperative Union Limited Mrs. Phone: Imanirampa +256-********* Kate – Administrator, Faculty of Computing and Informatics, MUST –

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