Senior Contract Manager - CLM & Compliance Expert

Gabriela Ratulowski

Chicago Ridge, Illinois ***** 773-***-**** ********@*****.***

Senior Contract Manager at AT&T specializing in streamlining contract management and compliance. Leading initiatives in contract lifecycle management, honing skills in e-countersigning technologies and automated process development for enhanced operational efficiency. Meticulously ensuring compliance with organizational policies and implementing proactive review mechanisms for service excellence. Expertise in E- rate and Lowest Corresponding Price analysis, successfully navigating complex contract structures to uphold regulatory standards and promote transparent business operations.

• Organizational Skills

• Artificial Intelligence (AI)

• Business Development

• Vendor Management

• Sourcing

• Electronic Signatures

• Managed Services

• Contract Management

• Team Leadership

• Office Administration

• Microsoft Office

• Outlook

• Telecommunications

• Product Management

• Management

• Operations Management

• https://linkedin.com/in/gabriela-ratulowski-14829b5b Specialized Sales Account Management, 10/2024 - 06/2025 Pyramid Consulting, Inc – Chicago Ridge, IL

• Produced $4.9M in proposals by adhering to legal compliance in responses. Conducted compliance reviews and delivered sales training to ensure adherence to government pricing standards.

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• Established priorities and target dates to ensure timely proposal submissions. Lead Contract Manager, 12/2021 - 02/2024

Professional Summary

Skills

Websites, Portfolios, Profiles

Work History

AT&T – United States

• Managed Contract Lifecycle management

E-Countersigned contracts for all Business Segments via- DocuSign,Echosign, Adobe sign & other 3rd party e-countersign systems

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Types of contracts processed for all segments - Master Agreements, Transfer of Service Agreements, Merger Inquisitions, Addendums, Amendments, Revisions, RFPs, Proposals, State contracts and awards, Statement of Work (SOWS), Consulting Agreements, NASPO, CALNET, ERATE, Wholesale, Hyperscale, and System Integrators

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• Created automated processes to build out infrastructure components quickly and reliably

• Collaborated closely with legal counsel during negotiation phases of high-value contracts Successfully supervised a team of 78 contract managers improving the SLA turnaround time from 3 days to 0.075 days

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Senior Contact Manager, 12/2021 - 01/2024

AT&T – United States

• Contract Approval Management

• Highlight your accomplishments, using numbers if possible.

• Credit Adjustment requests on E-rate accounts (Adjustment Process and Billing/E-rate discount impacts)

• Audited accurate contract pricing structure and billing reflecting the Lowest Corresponding Price (LCP) Drafted Request for Proposals that outlined desired product specifications, pricing requirements, and timeline expectations

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Managed supplier relationships through regular performance reviews to ensure quality standards were maintained

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Created vendor scorecards to track supplier performance metrics such as on-time delivery rates, production costs, and quality compliance

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Identified innovative solutions for reducing purchase costs while maintaining high levels of quality assurance

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• Led initiatives to integrate CRM software, improving data accuracy and accessibility. Lead Channel Manager, 05/2020 - 12/2021

AT&T – Chicago, IL

E-rate SME's - Subject-Matter Experts on Pre and Post Sales E-rate Compliance & Sales Support including:

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• Highlight your accomplishments, using numbers if possible.

• Product Eligibility Support

• E-rate Sales Planning Support

• Custom Offer Development

• Specialized Pricing Support

• LCP Pricing Confirmation & Compliance

• Program Compliance Reviews

• Sales Training

• Developed and implemented strategic channel strategies to enhance partner relationships.

• Collaborated with cross-functional teams to optimize product offerings for channels.

• Led training sessions for partners on new technology solutions and offerings. Senior Sourcing Specialist, 01/2016 - 05/2020

AT&T – Greater Chicago Area

• Work reviewing and validating the Lowest Corresponding Price (LCP) Analysis for E-rate customers E-rate SME Single Point of Contact (SPOC) for NECOE (Department) inquiries including: Customer Status and/or Details of E-rate Discounts

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• E-rate Contract issue resolution (Contract rerates, contract amendments, etc.)

• Credit Adjustment requests on E-rate accounts (Adjustment Process and Billing/E-rate discount impacts) Lead Contract Manager, 07/2004 - 01/2016

AT&T – Chicago, IL

Partner with Product/Pricing management in problem-solving and resolutions to improve the contract approval process within shorter SLA turnaround times

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Trained all contract specialists on our AT&T systems, & processing contracts for Telco Legacy S, B, & Mobility agreements

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• Ensured that all contractual commitments are properly documented and tracked throughout their lifecycle Coordinated with multiple departments to facilitate efficient processing of contracts from initiation to closure

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• Managed the development and implementation of contractual documents and related processes.

• Identified potential risks associated with various contractual arrangements

• Maintained accurate records of all contracts in a secure database system

• Reviewed vendor proposals for accuracy, completeness, and compliance with organizational standards

• Developed and maintained positive relationships with vendors to ensure timely completion of projects

• Prepared reports summarizing key metrics related to contract performance Conducted research and analysis on contract performance, including cost trends, service levels, and compliance issues

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• Developed and implemented strategies to enhance contract management processes across departments.

• Analyzed vendor performance metrics to optimize cost savings and service quality in contract execution. LANGUAGES

English (Advanced)

Spanish (Advanced)

Diploma: Business, 06/1996

Gage Park High School - Chicago, IL

Proposal Generation Success: Generated $4.9M in proposal responses through compliance and strategic sales management.

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Risk Mitigation Strategies: Developed strategies reducing contract negotiation risks by 25%, enhancing favorable outcomes.

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Education

KEY ACHIEVEMENTS

#HRJ#d01f51a1-ceb3-4071-baaa-f251405b9afc#

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