HR Generalist - Payroll, Benefits, Recruiting, Policy Lead
Resume:
CO N T ACT
714-***-**** phone
Ontario, CA 91762 address
P R O F E SSI O N AL SU M M AR Y
Driven HR professional with a proven track record of enhancing organizational efficiency and employee engagement. Skilled in payroll management, employee relations, and bilingual communication. Excelled in policy implementation and staff development, demonstrating a flexible approach and strong organizational capabilities. Achieved significant improvements in HR processes, showcasing exceptional multi-tasking and team
collaboration skills.
E D UC A TI O N
May 2024
Associate in Arts (A.A.) in Human Services/ Behavioral Science & Certificate in Child Development
San Bernardino Valley College, San Bernardino
June 2014 High School Diploma Santa Ana High School
EX P ER I EN C E
November 2022 - Present Human Resources Generalist Zapp Packaging, Ontario
Performs all aspects of timekeeping and payroll processing through Paylocity for both hourly and salary employees
Create and maintain personnel files; ensures they are correct and complete at all times
Perform benefits administration to include claims resolution, change reporting, approving invoices for payment, and communicating benefit information to employees
Coordinates with management to plan and prepare integration for new hires, conducting benefit orientation, and preparing informational packets
Contributes to development and implementation of company policies and procedures; assists with training/communication; responds to requests for information, clarification and assistance from employees/managers regarding these policies and procedures
Conduct full recruitment process for non-managerial exempt positions, non-exempt staff, interns, and temporary employees
Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of HR department and services performed
Update and maintains job descriptions for all positions
Serves as Lead on Company Events
Serves as Lead on Safety Committee (minutes, training, etc.) to ensure a plan for the workplace that is free from potential hazards and injuries
Process first report of injuries and file workers comp claims
Assists in the planning and administration of training and employee development activities
Process LOA's: FMLA, CFRA, WC, ADA, PDL, etc
Conducts investigations in employee and customer
situations, including but not limited to, harassment, discrimination, and violation of company policies
Provide coaching and conflict resolution to managers and employees, and works with other members of the HR team to make recommendations for improvements
Work independently and displays a high level of independent discretion in managing human resource initiatives
Performs a wide variety of tasks; the ability to change focus quickly as demands change is essential.
April 2021 - November 2022
Human Resources Generalist
TPG Insurance Services, Rancho Cucamonga
Overlook Cal-Savers Program
Training development
Organize group trainings
Face to face meetings with Clients
Create Employee Handbooks
Create Termination Letters
Keep track of Anti-Harassment trainings
Employee Relations
Work closely with Company Owners
Payroll Processing
Manage LOA's: FMLA, CFRA, WC, ADA etc.
September 2019 - March 2021
Human Resource / Payroll Coordinator
Secure Net Protection Services, Santa Ana
Managing the Human Resources and Payroll department
Processing payroll myself for over 200 employees
Plan and conduct new employee orientation
Identify and manage training and development needs for employees
Administer HR policies and procedures
Administer compensation and benefits
Conduct exit interviews
Review and update employee rules and regulations
Coordinate employee safety, welfare and wellness
Knowledge of relevant software
Generalist human resources experience
Maintain the human resource information system
and employee database
Manage any payroll adjustments
Create manual checks
Process final checks
Creating payroll reports determining clients' prices, over time and double time
Fixing payment discrepancies
Managing pay rates
Software's – ADP, Outlook, Excel, Word, TrackTik.
June 2016 - August 2019
Payroll Coordinator/ Human Resources
Priority Workforce, Tustin
Working with HR and Operations and Risk dept to ensure adherence to company and state policies
Generating, sorting, matching, and scanning customer invoices and employee timesheets
Answering phone calls, respond to and resolve employee or customer inquiries regarding payroll, invoicing, or new hire data entry
Processing new hires, verifying onboarding packets for completion, creating employee records and data entry
Updating employee records such as assignments, pay/bill rates and termination
Payroll processing: Receiving timecards and calculating hours to be paid while maintaining the accuracy of hours to be paid using Excel Spreadsheets.
June 2014 - May 2016
Collection Specialist
Pacific Dental Services, Irvine
Answering inbound calls
Making outbound calls
Processing payments
Contacting patients regarding past due balance
Emailing patients
Arranging new contracts
Explaining collection process
Negotiating new monthly payments.
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