Willing Learner with Strong Service Skills
Resume:
Shakima Singleton
Charleston, SC *****
*******************@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
T-Mobile-North Charleston, SC
January 2023 to August 2023
answered inbound call from customers asking questions about they bill or devices, helping with choosing a plan or just given information that they needed
Housekeeping
The Spectator Hotel-Charleston, SC
June 2021 to December 2022
cleaned guest rooms and made sure they had all they needed for they stay and got rooms ready for new guest to come
Receptionist
musc-Charleston, SC
February 2018 to February 2021
registered patients into the system and made badges for visitors Shift Leader
Church's Chicken-Charleston, SC
June 2019 to January 2021
Currently opening and closing making sure the crew is ready for the shift and making sure the customer service is great
Customer Service Representative
DialAmerica-Charleston, SC
August 2020 to December 2020
I'm currently taken calls for a company cal Daily pay it's a company that allows you to advance money out your paycheck before payday, I'm currently have been in our companions weekly newsletter for receiving good feedback I'm at a Agent 3 right now
Shift Leader
Bojangles' Restaurants, Inc-James Island, SC
October 2018 to May 2019
Currently opening the store being ahead of shift making sure everything is in place and the employees is in they station making sure food is being called handling customers situation and taken leadership on my shift
Shift Leader
KFC /Taco Bell-Charleston, SC
December 2013 to November 2018
opening and closing the store being ahead of shift making sure everything is in place and the employees is in they station making sure food is being called handling customers situation and taken leadership on my shift
Housekeeper
Holiday Inn Express and Suites-Charleston County, SC March 2010 to September 2010
Cleaning rooms and making sure that the customer was satisfied with they stay Being though that I was last hired when it got slow I got laid off Housekeeper
Hawthorn Suites-Charleston, SC
April 2009 to October 2009
Cleaning and making sure that the customer was satisfied with they stay Being though I was lasted hired when it got slow my hours got cut Customer Service Representative
Circle K-Charleston, SC
August 2005 to November 2008
Made sure customers was satisfied with purchasing gas and any store item Education
GED in Culinary Arts
Trident Technical College-Charleston, SC
August 2009 to July 2012
Skills
• iOS
• Phone etiquette
• Cash handling
• Help Desk
• Cooking
• Team Member
• Crew Member
• Data entry
• Food Service
• Microsoft Excel
• Mac OS
• Android
• Kitchen Management Experience
• Food Preparation
• Food handling
• Food Handling
• Communication skills
• Kitchen Experience
• Culinary Experience
• Computer Networking
• Operating Systems
• Microsoft Office
• Customer service
• Shift Lead
• Microsoft Windows Server
• Cleaning
• English
• Customer Service
• Food Production
• Network Support
• Windows
• Shift management
• Fast Food
• Organizational skills
• Custodial experience
• Leadership
• Shift Supervisor
• Typing
• Remote Access Software
• Restaurant Management
• Food Safety
Certifications and Licenses
Driver's License
BLS Certification
May 2025 to May 2027
Basic Life Support - BLS
HCP - CPR (Adult / Child / Infant / Choking)
Automated External Defibrillation / First-Aid
Med Tech
May 2025 to May 2026
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