Bilingual Customer Service & Data Entry Professional

Stella Blancarte

**** ******* ** **** ***

Aurora, IL. 60504

Cell 630-***-****

*********.**********@*****.***

Objective:

Seeking an entry-level position where I can utilize my professional skills with opportunity for growth.

Experience:

My Place Hotel (Hospitality)

Front Desk 01-2022 to 10/25

Checking in Customers, Counting Drawer at Beginning and end of Shift, Credit Card, Cash Money, Data Report,

Party City/Coda Staffing

Customer Service 08/2019 to 12/24

Data Entry, Shipping/Cancel OMX orders, Refunding PayPal Accounts, Email, Customer Service, OMX, process returns, verify addresses, Sales Force, Upselling, Placing Orders, E-commerce Fraud Prevention, Chat

The Most Group DBA Simplify Healthcare: Data Analyst 01/2019 to 09/2019

Document Comparison, Data Entry, Emails, screening potential candidates for open positions within the company

Advanced Disposal Call Center/Customer Service Rep 9-2016 – 03/2018

Receive and process incoming and outgoing calls (Bilingual Spanish), Data Entry, processing payments, updating customer information, entering new customers into the data base whether it be residential or commercial, or Industrial, 10/13 calls per hour expected Reviewing Bills with customers that may have questions about their bill. Giving quotes out to Potential new customer, Sales, Cross sell additional products and services

Lakeshore Recycling Systems: Customer Service Rep/Call Center 04/2018 to 03/2019

Helping customers with old and new contracts for removal/placement of dumpsters for their business. Renew contracts. Payments, Emails, Fax. Emails, Coping

Education:

Stanley High School

Skills: Bilingual in Spanish, Computer literate and able to type a minimum of 40 wpm. Fax, Calculator, Copy Machine, Excel, MicroSoft Word, MicroSoft Excel

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