Asset & Administrative Specialist with 10+ Years Experience

POLLY CHEUK-YEE JONES

Plano, TX *****

**********@*******.***

972-***-****

PROFESSIONAL SUMMARY

Detail-oriented administrative and asset management professional with over 10 years of experience in data entry, record maintenance, customer service, banking operations, and office coordination. Proven ability to manage high-volume tasks with accuracy, support internal teams, assist clients, and streamline workflows. Multilingual in English, Cantonese, and Mandarin.

CORE SKILLS

• High-Volume Data Entry & Verification

• Typing Speed: 50+ WPM (High Accuracy)

• Customer & Client Support (Phone & Email)

• Microsoft Excel, Word & Outlook

• CRM & Database Systems (Salesforce, Fiserv, QuickBooks)

• Record & Document Management

• Invoice & Billing Processing

• Scheduling & Office Coordination

• Multilingual: English, Cantonese & Mandarin

PROFESSIONAL EXPERIENCE

Wistron GreenTech (Texas) Corp. – McKinney, TX

Asset Manager / Buyer / Administrative Assistant (2017 – Present)

• Perform high-volume data entry and maintain asset, licensing, warranty, and service agreement records

• Verify, update, and audit data for accuracy across internal systems

• Maintain Excel spreadsheets and generate administrative and tracking reports

• Provide professional customer service to internal teams and external vendors

• Manage email correspondence, scheduling, and organized digital and physical filing systems

Huawei Corporation – Plano, TX

Asset Manager (Contract) – 2017

• Managed intake, tracking, and documentation of IT and telecom assets

• Performed data entry and verification of asset records within internal systems

• Assisted with inventory audits, reconciliation, and data corrections

• Maintained asset labeling, classification, and lifecycle documentation

• Coordinated with internal teams to ensure accurate asset movement and record updates

Hanmi Bank (Former United Central Bank) – Plano, TX Financial Services Representative (2016 – 2017)

• Entered and maintained customer account data in secure banking systems

• Provided customer service while processing applications, updates, and account inquiries

A K Dental Distribution, LLC – Irving, TX

Executive Account Assistant (2014 – 2016)

• Performed data entry for sales orders, invoices, inventory, and client accounts

• Maintained Excel spreadsheets and verified order accuracy prior to processing Student Loan Relief, Inc. – Dallas, TX

Internal Correspondence Manager (2013 – 2014)

• Processed and entered loan applications and client data into internal systems

• Handled inbound calls and emails providing customer support to clients

• Assisted clients in understanding and choosing the best loan consolidation options United Central Bank Inc. – Garland, TX

Senior Teller Supervisor & Personal Banker (1999 – 2012)

• Supervised teller staff and ensured compliance with bank policies and procedures

• Provided high-level customer service including handling complex transactions and inquiries

• Opened, maintained, and closed personal and business accounts

• Supported daily branch operations, cash management, and reconciliation

• Maintained accurate customer account and transaction records EDUCATION

GED

Community College Coursework (2 Years)

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