CDL Class A Driver with Customer Service Expertise

Ms. Natasha M. Bryant

Pendergrass, GA *****

(***) 301 - 8688 ********.***@*****.***

Objective: Diligent CDL Class A Graduate Driver with skills developed through education and experiences in diverse work environments. Profile: Seeking to obtain a driver position within your company. Skills

● CDL Class A Truck Driving/Route Deliveries

● Supply Chain Industry Procedures/Policies

● Load Securement/Freight Documentation

● Defensive Driving/Backing & Maneuvers

● Pre & Post Trip Inspections/Vehicle Safety

● Communication/Interpersonal- written/oral

● Time Management/Multitasking/Prioritizing

● Great Asset to Any Team

Experience

160 Driving Academy, Commerce, GA 2025 - 2026

CDL Class A Graduate Driver

Operates Class A commercial vehicles to transport freight safely and efficiently in compliance with DOT regulations; Conducts thorough pre-trip and post-trip inspections, secures cargo properly, and maintains accurate electronic logs and delivery documentation; Communicates professionally with dispatch and customers while adhering to safety standards, meeting delivery deadlines, and maintaining a clean driving record.

Atlanta Suits Outlet, Commerce, GA 2023 - current

Senior Floor Sales Associate

Responsible for all activities at the store in the absence of the assistant manager or store manager; Ensures maximum sales by the store as well as excellent customer service in helping customers locate, select, and purchase products; Performs effective sales presentations and builds rewarding relationships with customers. NBJourni LLC, Atlanta, GA 2022 - present

Licensed Insurance Agent

Assist clients in selecting insurance policies that best meet their needs, preferences, and budgets; Recommends risk management strategies; Promotes the agency, networks with potential clients, educates customers on insurance coverage types, evaluates current policies, recommends coverage, and maintains insurance files. KB Cleaning Plus, Daytona Beach, FL 2019 - prn

Chief Operating Officer

In charge of guiding the company’s workflow strategy and organizing of all essential business processes; Reviewed the efficiency of current business functions, planned changes, and updated day to day operations effectively; Collaborated with other executive staff to set and meet business objectives and goals; Developed and implemented strategies remotely. Cracker Barrel Old Country Store, Atlanta, GA 2012 – 2016 Assistant Store Manager

Chief responsibility of providing support and assistance by fulfilling managerial duties and responsibilities; Assisted in recruitment and training of personnel; Supplied support in coaching employees while creating a positive work environment; Provided the highest level of customer satisfaction; Maintained inventory; Positively impacted food sales. Zaxby’s Restaurant Co., Various Locations, GA 2010 - 2024 General Manager

Worked with the District Manager to drive sales and profit goals based on company values and policies; Provided leadership and directly supervised store managers and employees; Increased sales by ensuring outstanding products and services; Recruited employees, orientated, trained, and motivated team members; Created a positive work environment; Wendy’s Restaurant Inc., Gainesville, FL 1999 – 2010 General Manager

Managed sales and profit goals in relation to budget; Increased sales, profits, lowered food cost; Ensured proper training and staffing of crew members and management; Lowered crew turn over; Promoted 3 General Managers and supervised over 40 employees; Enforced food safety and quality protocols; Ensured guest relations and safe working conditions. Educational Background

160 Driving Academy, Commerce, GA Class A Commercial Truck Driver’s License States of GA/SC/VA, USA Life Insurance Broker License #3570866 City College, Gainesville, FL A.S. Degree- Business Administration Management Mainland High School, Daytona Beach, FL High School Diploma- Magna Cum Laude

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