Bank Teller / Call Centre / Data Capturer

Ratau Sipho Mthembu

Phone: 083-***-****

Email: ***********@*****.***

Location: Gauteng, South Africa

Professional Summary

Motivated and hardworking individual with 3 months experience in a call centre environment. Skilled in customer service, communication, and computer systems. Able to handle customer queries professionally while maintaining a positive attitude. Seeking an opportunity to grow within a company and contribute to excellent customer service.

Key Strengths

• Strong communication and customer service skills.

• Ability to handle customer queries calmly and professionally.

• Comfortable working with computer systems and data capturing. Work Experience

Call Centre Agent / Customer Service Representative Gauteng, South Africa

2026 (3 Months Experience)

• Handled inbound and outbound customer calls.

• Assisted customers with account queries and information.

• Captured and updated customer details using computer systems.

• Maintained professional and friendly communication with customers.

• Helped resolve customer complaints and provide solutions. Education

Grade 12 (Matric) – Completed 2025, South Africa

Skills

• Customer Service

• Call Centre Communication

• Computer Skills

• Data Capturing

• Problem Solving

• Telephone Etiquette

• Time Management

• Teamwork

Additional Information

• Able to work under pressure

• Fast learner and willing to grow

• Good interpersonal and communication skills

References

Available upon request

Contact this candidate