Data Center Operations & IT Infrastructure Specialist

Terry McGee

281-***-**** ️ ***********@*****.***

Magnolia, TX

PROFESSIONAL SUMMARY

Seasoned Data Center Operations and IT Infrastructure Specialist with 20+ years of experience supporting enterprise environments for Hewlett Packard Enterprise, Compaq, and other technology organizations. Skilled in CMDB, Device42, Server Deployment, Inventory Control, Purchasing, Access Management, and System Administration. Recognized for technical depth, project leadership, and operational excellence across data center, build lab, and systems support functions.

CORE COMPETENCIES

Data Center Operations & Management

Device42 Superuser / Asset & Inventory Management

CMDB, ServiceNow

IT Infrastructure & Server Deployment

Systems Administration (Windows Server, VMware)

Purchasing & Vendor Coordination

EHS&S Compliance / Access Control

Process Development & Continuous Improvement

Technical Support & Troubleshooting

PROFESSIONAL EXPERIENCE

Kforce / Hewlett Packard Enterprise — Data Center Operations – Data Analyst/Asset Management

March 2020 – October 2025

Managed daily operations in HPE’s enterprise data centers with focus on Device42 asset management.

Responsible for managing the full lifecycle of IT assets, ensuring accurate inventory records, compliance with licensing, and optimizing costs through strategic procurement and retirement.

CMDB, ServiceNow

Oversaw purchasing and inventory processes ensuring accurate lifecycle tracking and accountability.

Provided data center access and maintained security compliance.

Supported hardware installation, decommissioning, and infrastructure upgrades.

Elite Surgical Affiliates — IT Support Specialist

March 2018 – January 2020

Provided desktop, laptop, and network support across multiple facilities.

Deployed and configured all hardware (desktops, laptops, printers, routers).

Managed IT assets and verified system backups.

Maintained Active Directory accounts and user permissions.

ESA Toxicology LLC — Data Analyst / Accession

August 2017 – March 2018

Input and verified medical sample data for laboratory processing.

Ensured accuracy and integrity of data across systems.

Home Depot U.S.A Inc - Order Puller

September 2017 -- July 2022

Pull customers orders large or small.

Load and unload Semi-trucks with forklift.

Stock shelves when needed.

Use of Pallet Jack, Ballymore, OP and Forklift

Diamond A Manufacturing — Order Specialist

January 2017 – July 2017

Received and tracked all material orders from vendors.

Coordinated production to ensure parts met specifications and deadlines.

PSS Pipeline Supply & Service — IT Support Specialist / Power Project Lead

July 2016 – November 2016

Supported IT infrastructure during new office builds.

Coordinated with contractors to ensure correct electrical and IT installations.

Removed and replaced legacy phone and IT systems.

Avatar Computer Solutions — IT Support Specialist

February 2016 – May 2016

Performed maintenance on workstations, laptops, and servers.

Managed equipment moves and verified server backups.

Houston Firefighters’ Relief and Retirement Fund — Systems Support Specialist / EHS&S Manager

November 2007 – January 2016

Deployed and maintained servers (HP ProLiant, HP C7000 Enclosure) running Windows Server 2008 R2, 2012, VMware.

Managed workstation and laptop fleets across multiple Windows versions.

Handled backup operations using Arcserve.

Managed printers (Xerox, HP), UPS systems, and security alarm support.

Led asset management and research & development initiatives to improve IT processes.

Icon Information Consultants / HP Data Center — Build Team Lead / Project Lead

August 2004 – November 2007

Managed large-scale data center build-outs for HP.

Deployed HP 9000/10,000 Series Racks, SAN switches, and C-Class Blade Enclosures.

Installed and configured operating systems on HP ProLiant and HP UX 9000 Series Servers.

Served as EHS&S Representative ensuring compliance with safety and security standards.

CORESTAFF Services / HP Data Center — Build Team Lead / Project Lead

September 2003 – August 2004

Led data center platform builds, OS installations, and hardware configuration.

Supported firmware upgrades and server component enhancements.

Compaq Computer Corporation — Build Team Lead / Lab Manager / Data Center Specialist

March 1989 – March 2003

Led build-out and testing of Compaq data center and R&D environments.

Managed projects for server, desktop, and laptop deployment.

Served as R&D Technician, evaluating input devices and assisting engineers in developing new technology.

Provided component-level troubleshooting and technical support.

Maintained EHS&S compliance and supervised build lab operations.

EDUCATION

National Education Center – Associate’s Degree in Electronics & Computer Technology, 1988

Sam Houston High School – High School Diploma, 1981

TECHNICAL SKILLS

Systems: Windows Server 2008 R2, 2012, VMware, Device42, Arcserve, Desktop Central

Hardware: HP ProLiant Servers, HP C-Class Blade Enclosures, Dell OptiPlex, HP Laptops

Networking: Routers, Switches, KVM Consoles, SAN Infrastructure

Tools: Active Directory, Backup Systems, Asset Management Platforms

Printers: Xerox WorkCentre, Xerox ColorQube, HP LaserJet

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