VANISSA K JONES
Scrum Master
314-***-**** *******@*****.*** Belleville, Il
https://www.linkedin.com/in/vanissa-jones-7ab7891aa/ CAREER OBJECTIVE
Results-focused technical professional with strength in project planning, multi- application release management, and risk mitigation. Proactive leader with strong communication and collaboration skills. Proficient in software, infrastructure, and database release objectives to promote efficiency and influence positive outcomes. Leveraging 13 years of experience in developing and implementing successful project management strategies.
WORK EXPERIENCE
Technical Program Manager/Release Manager – Mastercard Int. 01/2022 – 02/2026
• Led end-to-end release coordination across multiple Agile Scrum teams, ensuring on-time and high-quality production deployments
• Led PI Planning, sprint planning, and backlog refinement, aligning technical delivery with business priorities
• Tracked and optimized team velocity and capacity, enabling realistic sprint commitments and predictable releases
• Utilized JIRA, Rally, Confluence, and Copilot to drive transparency, documentation, and delivery efficiency
Release Manager – Centene 01/2021 – 12/2021
• Managed CI/CD pipelines in collaboration with DevOps, QE, and production support teams
• Partnered with business stakeholders to align release scope, timelines, and expectations
• Led end-to-end release coordination across multiple Agile Scrum teams, ensuring on-time and high-quality production deployments
• Ensured smooth production releases through retroactive coordination, release validation, and post-release retrospectives
Project Manager / Release Manager – Enterprise Holdings 05/2013 to 04/2020
• Directed release management for multiple concurrent Agile Scrum teams, coordinating development, QE, DevOps, and production support
• Managed cross-team dependencies and swim lanes, ensuring seamless integration across initiatives
• Maintained and prioritized backlogs, swim lanes, and project milestones using JIRA, Rally, and Confluence
• Oversaw 2-week sprints, iteration planning, and PI Planning to align releases with business milestones
Project Leader / Sr. Software Engineer - Enterprise Holdings 02/2004 to 05/2013
• Coordinated with Business Users and Sr. Management to understand project needs and provide needed support to meet targets.
• Created testing methods to assess and observe the effects of different processes on specific applications.
• Collaborated with clients to better understand needs, desired achievements, experimentation plans, and deadline dates for research.
• Collaborated with people from various disciplines by leveraging active listening and sharp interpersonal skills to understand group goals, build consensus, and enhance results.
EDUCATION
Bachelor’s Degree of Science: Computer Information Technology Cyber Security Programming Devry University Currently In-Progress Associate’s Degree of Applied Science: Information Technology Gateway Technical College 1995
SKILLS
Tools: Service Now, SharePoint, Clear Quest, JIRA, Azure, Microsoft Suite, SQL, Remedy, Rally, Confluence, Copilot
Methodologies: Agile, Scrum, SAFe, CI/CD, Waterfall Practices: PI Planning, Sprint Planning, Capacity Planning, Velocity Tracking, Release Coordination