Sales and Customer Experience Professional

Zoe Jacquez

Denver, CO

***********@*****.***

+1-303-***-****

Professional Summary

I am a very passionate and self motivated person when it comes to the career I have I go all in, I have experience being the customer & being the employee, I have experienced being my own boss while taking care of my own business and running it smoothly with my customer service skills. The hard work I’ve put into gaining knowledge in how to make a business strive and keep customers coming back, I would love nothing more than to share my experience & knowledge with others. Authorized to work in the US for any employer

Work Experience

Sales Representative

Appliance Factory-Colorado

February 2023 to August 2024

Exceeding sales targets through consultative selling and strategic planning. Skilled in identifying customer needs, presenting tailored solutions and closing high value deals across diverse markets. Strong communication and negotiation skills with a focus on building long term client relationships and driving revenue growth.

Host/Food Runner/Server

Lazy Dog Restaurant & Bar-Aurora, CO

June 2022 to December 2023

Exceeded the position and being a good member to go to when needed, communicated to each and every costumer, with a goal to leave them coming back to this restaurant. I have experience in the kitchen/ restaurant industry.

Customer Service

Microsoft

January 2021 to January 2023

Dedicated professional customer service 4+ years with experience delivering exceptional support in fast paced environments. Skilled in resolving customer issues efficiently, maintaining a positive brand image and building strong client relationships. Proven ability to handle high call volumes, deescalate conflicts and improve customer satisfaction metrics

Team Leader/Supervisor

Kneaders Bakery & Cafe-Parker, CO

January 2022 to November 2022

I am in charge of all of the retail part of the store and getting things sold and sent out the doors asap i enjoyed speaking with the customers and having them realize all the good things that come with there items purchased, Also was experienced in the kitchen/restaurant Education

Junior High School Education

Hinkley High School-Denver, CO

June 2021 to November 2021

High school diploma or GED

Skills

• Supervising experience

• Microsoft Excel

• Typing

• Outpatient

• Custodial experience

• Social media management

• Marketing

• Photography

• Experience with children

• Hospitality

• Childcare

• Commercial cleaning

• Client relationship development

• Teaching

• Team leadership (10+ years)

• Lesson planning

• EHR systems

• Sales management

• Microsoft Word

• Communication skills

• Retail sales

• Busser (2 years)

• Salesforce (1 year)

• Guest services

• Sewing (2 years)

• Food handling

• Microsoft Office

• Restaurant experience

• Customer service (5 years)

• Multi-line phone systems

• Kitchen experience

• Resort (2 years)

• Food Preparation (2 years)

• Canva

• Food service (2 years)

• Phone communication

• Lead generation

• Hotel experience

• Time management

• Serving

• Administrative experience

• Grocery store

• Residential cleaning

• Organizational skills

• Sales (1 year)

• Guest relations (3 years)

• Computer skills

• Social media marketing

• Host/hostess experience

• Cleaning

• Videography

• Microsoft Powerpoint

• Customer retention

• Food safety (2 years)

• Spa services (2 years)

• Writing skills

• Sales

• Mentoring

• Community engagement

Certifications and Licenses

Food Handler Certification

Contact this candidate