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LPN with Strong Customer Service & Documentation Skills

Location:
Charlotte, NC
Posted:
March 26, 2026

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Resume:

Teasha Perry

Charlotte, NC

704-***-****

**********@*****.***

WORK EXPERIENCE

Prime Time Healthcare, Elkhorn, NE

LPN Per Diem

**/**** - *******

Full fill nursing travel assignments at facilities with shifts needing coverage; SNF, LTC, assisstant living and rehabs.

University Place Healthcare and Rehab, Charlotte, NC LPN

03/2024 - 03/2025

Provided individual service plans of care for residents, and administered treatments prescribed by physician. Made rounds with physicians and recorded visits on charts. Administered all intramuscular, and subcutaneous injections; performed all in-house testing procedures; took and recorded vital signs. Documented acute episodes or significant changes in resident status. Worked with Activity Director, DON, and Nurse Aides in carrying out the activities program. Received or placed calls to physicians and followed through with physicians orders. Handled the preparation and administration of prescribed medications. Ordered all new medications and refills; administered all medications and charts. Centene Healthcare, Seasonal/Remote

HEDIS Specialist

01/2023 - 05/2024

HEDIS Specialist 01/2023-2024/- Performed provider/practitioner medical record reviews, abstraction and data entry for HEDIS measures as part of HEDIS Operations. Reviewed assigned medical records to abstract clinical data elements for HEDIS reported, e.g., results of laboratory tests, verification of hypertension and the most recent blood pressure readings, prenatal and postpartum care services. Integrated data collected from a variety of electronic and paper sources. Identified findings supported by documentation guidelines with high level of accuracy. Documented abstraction findings in HEDIS database tool. Maintained HIPAA standards and confidentiality of protected health information. Novant Rheumatology Clinic, Charlotte, NC

LPN/Medical Assistant

09/2023 - 12/2023

Preparded patient and equipment for exams/procedures. Maintained exam rooms and clinical area. Returned phone messages to patients, pharmacies, etc. Collected and prepared lab specimens/lab requisitions accurately. Scheduled and obtained authorizations for referrals and/or procedures. Maintained patient confidentiality. May provide front-office clerical support including but not limited to worker compensation verification, answering phones, scheduling appointments, referrals, obtaining prior authorizations, and scheduling procedures and/or diagnostic tests. Erickson Senior Care, Charlotte, NC

LPN Charge Nurse

07/2022 - 07/2023

Developed relationships with the residents and their families using a consistent caregiver approach, supported the resident’s physical, spiritual, emotional, and clinical needs, and focused on placing the resident first. Performed all clinical duties in accordance with the state nurse practice act and nursing standards of practice. Promoted resident’s independence by establishing resident care goals, taught resident/family members to understand a resident’s condition, medication, and self-care skills. Monitored a resident clinical and care conditions to identify any changes in status and acted on those changes to ensure patient comfort and safety. Worked alongside the care associates to perform routine nursing care to assigned residents as needed. Maintained infection prevention practices, administered medications, and performed treatments per orders. Developed and coordinated a comprehensive holistic plan of care to meet the resident’s clinical and care needs in collaboration with the interdisciplinary and neighborhood team. Supported resident’s preferences, routines, and choices in resident’s electronic medical record • Ensured that documentation was current, accurate, and timely. Participated in care conferences for designated residents as requested by Clinical Manager.

Centene Healthcare, Seasonal/Remote

HEDIS Specialist

10/2022 - 05/2023

Performed provider/practitioner medical record reviews, abstraction and data entry for HEDIS measures as part of HEDIS Operations. Reviewed assigned medical records to abstract clinical data elements for HEDIS reported, e.g., results of laboratory tests, verification of hypertension and the most recent blood pressure readings, prenatal and postpartum care services. Integrated data collected from a variety of electronic and paper sources. Identified findings supported by documentation guidelines with high level of accuracy. Documented abstraction findings in HEDIS database tool. Maintained HIPAA standards and confidentiality of protected health information. Changes Healthcare, Seasonal/Remote

HEDIS Nurse Reviewer

02/2022 - 05/2022

Was assigned to certain measurements, retrieved medical record information and reviewed data from EMR/EHR systems via remote for a short term assignment during HEDIS session. LPN/Home Health Care, Charlotte, NC

Private Nurse

11/2018 - 04/2022

Provided home health care/bedside care for a live-in resident. Post surgical assistance, administered medications, refilled prescriptions and ordered medical supplies. Performed dressing changes, treatments, assisted with all ADLs, documented care, kept a schedule for doctor appointments as well as provided transportation, and accompanied the client to appointments.

Advance Home Health Care, Charlotte, NC

LPN

03/2021 - 05/2021

Made home visits to clients in designated geographic territories, followed a designated care plan in accordance with the patient's needs, performed assigned duties, including administration of medication, wound care, treatments, and procedures, monitored clients' conditions; reported changes to physician or Client Services Manager, followed up with clients, executed, and properly documented doctors' orders, performed clients assessments as necessary, case managed and coordinated care, accurately documented observations, interventions, and evaluations pertaining to client care management and services provided, utilizing a state-of-the- art touchpad tablet.

Grifols Plasma Center, Charlotte, NC

LPN/Medical Center Technician

08/2019 - 11/2020

Determined donor eligibility accurately and promptly, and ensured that quality service standards were met. Proper management of informed consent information, AIDS education and confidential self-exclusion, medical history interviews, and acceptance requirements were initiated, as well as physical examinations, taking vital signs, finger sticks, blood testing; protein, and hemoglobin. Administered vaccines to employees. Reviewed Serological Protein Electrophoresis (SPE) as required. Followed applicable SOP’s for medical emergencies. Manage donor deferrals, reviewed test results and notify donors of unsuitable test results per applicable SOP’s. Navigant/Cymetrix Healthcare Corporation, Irvine, CA 10/2013 - 11/2018 Clinical Documentation Improvement Specialist

Primary responsibilities for role: Performed clinical documentation tasks, met productivity and quality standards as set for each project. Adhere to all coding and clinical documentation improvement guidelines as endorsed by AHIMA and ACDIS. Performed accurate and timely record reviews on clinical documentation and issued queries when appropriate. As well as making sure medical records withheld completeness and accuracy for the severity of illness and risk of mortality via Meditech, 3M, and Streamline software. Demonstrated knowledge of DRG payer issues, documentation opportunities, and clinical documentation requirements. Analyzed findings and identify root causes of recurrent errors. EDUCATION

Erwin Technical Center, Hillsborough County School of Practical Nursing Tampa, FL

Licensed Practical Nursing

2001 - 2001

Calhoun Community College Tanner, AL

Medical Coding and Billing

2010 - 2010



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