National Closing Desk Operations Specialist
Resume:
CYNTHIA BAL
National Closing Desk • Title & Escrow Operations
Long Island, NY 917-***-**** ********@*****.***
Professional Summary
Detail-oriented operations professional with 12+ years of experience supporting national title and escrow operations. Experienced in coordinating multi-state closings, funding support, compliance, and transaction management across NJ, FL, and attorney states. Known for accuracy, responsiveness, and serving as a dependable point of contact to keep files moving smoothly to close.
Professional Experience
Operations Manager
Atlantis National Services Long Island, NY
September 2012 – 2025
Coordinated national commercial and residential closings across multiple states, serving as a primary point of contact for lenders, attorneys, and title officers.
Managed pre-closing through post-closing workflows, including funding support and document review.
Prepared and tracked closing packages to ensure accuracy, compliance, and timely disbursement of funds.
Ordered and monitored payoffs, estoppel certificates, final water meter readings, and third-party reports.
Ensured adherence to state-specific requirements and compliance standards, including FinCEN documentation when applicable.
Developed SOPs and streamlined workflows to support high-volume national closing desk operations.
Managed time-sensitive email pipelines and prioritized same-day funding and closing matters.
Radiation Therapist
Northside Hospital, Radiation Cancer Centers of Georgia Marietta, GA
October 2010 – June 2011
Worked in a highly regulated environment requiring precision, documentation accuracy, and collaboration with multidisciplinary teams.
Core Skills
National Closing Desk Support
Multi-State Title & Escrow Operations
Funding Coordination & Post-Closing
Transaction Management
Regulatory & Compliance Support
SOP Development
High-Volume Email & File Management
Cross-Functional Communication
Education
Certificate in Radiation Therapy Technology (RTT) — Cambridge Institute of Technology
Biology Coursework — Pace University, New York
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