Export/Import Operations Specialist with Leadership Skills

MAHA ALARDANI

Spring, USA *****

****.***@*****.*** / 832-***-****

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SUMMARY

Experienced Export/Import Specialist with strong expertise in shipping and receiving operations. Proven ability to manage logistics processes efficiently while maintaining compliance with international trade regulations. Brings excellent leadership and management skills, with a focus on team coordination and operational improvement. Eager to advance her career in a dynamic and growth-oriented organization.

SKILLS

Leadership: Proven ability to manage teams,

delegate tasks, and motivate staff to achieve

operational goals.

Communication: Strong verbal and written

communication skills used to relay clear instructions and coordinate with team members, vendors, and

customers.

Interpersonal Skills: Able to build strong relationships with colleagues, customers, and business partners

to enhance collaboration and customer satisfaction. Planning & Organization: Skilled in organizing

workflows, managing schedules, and ensuring

efficient daily operations.

Reporting: Experienced in compiling accurate

reports and presenting operational data to

management.

Customer Service: Dedicated to providing excellent service by addressing customer needs and resolving issues promptly and professionally.

Documentation: Detail-oriented in maintaining

accurate records, logs, and compliance paperwork.

Purchasing: Knowledgeable in sourcing, ordering,

and inventory control to ensure timely and cost-

effective procurement

EXPERIENCE

Import/Export Coordinator / Menzies Aviation-Air France - Houston, TX 12/2022 - Current Coordinate all import and export air cargo operations, ensuring compliance with international regulations and airline policies.

• Prepare and process required documentation for inbound and outbound shipments, including airway bills, customs declarations, and cargo manifests.

• Communicate effectively with freight forwarders, customs brokers, airline staff, and government agencies to facilitate timely cargo movement.

• Monitor shipment status and proactively resolve delays or discrepancies.

• Ensure accurate data entry and tracking in the cargo management system.

• Maintain compliance with safety, security, and handling procedures in accordance with TSA and IATA guidelines. Store Assistance Manager, Timewise / Store Assistance Manager, Timewise - Atascocita, Tx 12/2020 - 12/2022 Greeted and assisted customers promptly to ensure a positive and welcoming store experience. Supervised daily operations, including scheduling attendants and ensuring timely and efficient service at the gas station and convenience store.

Built and maintained strong relationships with vendors to ensure consistent, on-time delivery of store merchandise.

MA

Managed inventory by ordering, receiving, and restocking merchandise, ensuring shelves were fully stocked and products were accurately tracked.

Assistance Manager / SONIC- Fast Food Chain - Atascocita, TX 08/2020 - 12/2020 Supervised and delegated tasks to drive-in restaurant staff to ensure efficient operations and high-quality customer service.

Ensured team adherence to company policies, procedures, and standards as outlined in the employee handbook. Monitored and optimized staffing levels, inventory, and food cost control to maintain profitability. Conducted weekly inventory checks and ensured accurate stock management. Supported administrative functions, including file maintenance and basic office tasks. EDUCATION AND TRAINING

High School Diploma 05/1995

WEBSITES, PORTFOLIOS, PROFILES

www.linkedin.com/in/maha-alardan

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