Administrative Leader and Service Manager with Technical Skills

*** *** *** ********* ***** *****

Cell: 903-***-****

Email:**************@*****.***

OBJECTIVE

To secure a career in Administration, Business Development, Revenue Management & Customer Service in a reputed organization, which appreciates professional approach and hard work, where I can utilize my knowledge, various skills

& experience in contribution towards fulfilling the company’s growth objectives, develop my career and excel in the related field.

SUMARRY OF EXPERIENCE

Religious leader with solid background as well-regarded Pastor. Minister continuously to less fortunate and spiritually struggling individuals. Keep operations efficient and financially sound with management practices based on integrity and intelligent oversight. Talented mechanic skilled at servicing farm vehicles, equipment and machinery. Works effectively in shop environments and on-site to complete expert repairs. Brings excellent mechanical troubleshooting and diagnostics abilities.

Trusted Manager in both Service and parts delegated responsibilities and supervised day-to-day operations. Strong understanding of business management, financial and leadership principles. Consistently establishes and achieves business and profit objectives. Thorough Computer Tech with proven abilities in computer building and repair. Works effectively with both hardware and software to give users optimal performance, reliability and security. Offers excellent troubleshooting and diagnostic abilities. With some programming abilities, light networking abilities.

Skills

Public Speaking

Multiple Priorities Management

Organizational Leadership

Operations Management

Operational Reporting

Spiritual Guidance

Inventory Restocking

Invoice Processing

Goal Setting

Demand Forecasting

Stock Management

Sales Promotion

Returns Processing

Profit and Loss Tracking

Obsolescence Control

Customer Relations

Product Promotion

Forklift Operation

Parts Documentation

Performance Improvement

Customer Service

Workplace Safety

Schedule Management

Relationship Building

Estimating and Quoting

Inventory Management

Service Documentation

Work Planning and Prioritization

Customer Service Management

Service Quality Management

Supply Procurement

Staff Supervision

Employee Training and Development

Budget Control

Shift Scheduling

Productivity Monitoring

After-Sales Support

Up selling

Service Order Flow

Quality Assurance

Rapport Building

Outgoing and Energetic

MS Office

Staff Management

Cost Estimates

Continuous Improvement

ASE Certification

Quality Control

Staff Motivation

Team Leadership

Coaching and Mentoring

Technical Troubleshooting

Reporting and Documentation

Supply Ordering

Service Scheduling

Critical Thinking

Service and Parts Teams Management

Crew Leadership

Preventive Maintenance

Trustworthy and Honest

Employee Supervision

Maintenance Planning

Office Administration

Technical Support

Problem-Solving

Heavy Equipment Operation

Mechanical Diagnostics

Safe Driving\

Education Overview

You can add, edit, re-arrange, or delete items from this section. Tips

UT of Texas Tyler Texas

124 hrs, Computer Science, April 1998

Panola College Carthage Texas

Associate in Science (A.S.), Computer Science, June 1995 Work Experience Overview

You can add, edit, re-arrange, or delete items from this section. Tips

Outreach Pastor CWC

Palestine, Texas, USA Current

Tractor Mechanic Ford Tractor Retail

Timpson, TX June 2023 - August 2023

Programmer Murray’s

Palestine, Texas May 1993 August 2014

Parts Manager DOGWOOD SALES [note: spanning multiple dealerships] Palestine, Texas March 2023 - June 2023

Computer Technician Murray’s Manufacturing

Palestine, Texas February 2023 - August 2023

Service Manager Ford Tractor Retail

Stephenville, TX 1980- July 1990

Pastor Church of GOD [note: spanning multiple Churches] Planter

Palestine, Texas August 2023

Work Experience Overview --note: positions overlapped, bi-vocational Outreach Pastor CWC 10+ yrs

Palestine, Texas, USA Current

Tractor Mechanic Ford Tractor Retail 12+ yrs.

Timpson, TX June 2023 - August 2023

Programmer Murray’s 2 yrs

Manager 11+ yrs

Palestine, Texas May 1997 - August 2016

Parts Manager DOGWOOD SALES

Palestine, Texas March 2023 - June 2023

Computer Technician Murray’s Manufacturing

Palestine, Texas February 1995- August 1997

Service Manager Ford Tractor Retail

, TX February 1983 - July 2023

Pastor Church of GOD Several across the State of Texas Palestine, Texas INACTIVE-IN ADIVSORY CAPACITY

CAREER HISTORY

Current Employer Retired

Position : Pastor

Period of Service : 16 December 1983 until date

Assignments solid background as well-regarded Pastor. Minister continuously to less fortunate and spiritually struggling individuals. Keep operations efficient and financially sound with management practices based on integrity and intelligent oversight. Employer Dogwood SALES

Position Held Parts Management

Period of Service : April 2000 to May 2014

Accomplishments : Introduced a new outlook for the room reservation procedures

: Established good business relationship with corporate clients

: Initiated and boosted up Team Work among reservation staff

: Periodical review of work & provide training for staff to overcome weak areas

: Make strategic business plans that brings in more revenue for the hotel PERSONAL PROFILE

Ambitious and energetic composed under pressure and get along very well with people at all levels. Possess excellent correspondence & communication skills. Very organized with professional approach. Age & Date of Birth : 30 March 1976

Religion : Pentecostal

Marital Status : Married

Nationality : American Citizen

Passport # : X0360529

Validity : 11 February 2015

ACEDEMIC & PROFESSIONAL QUALIFICATIONS

124 hrs Computer Science : Texas University at Tyler, Tyler, TX Computer Knowledge : MS Office, level intermediate– Access Programming, Certified Diesel Mechanic, Certified Hydraulic Mechanic, C programming

CAREER ACHIEVEMENTS

Employee of the Month of March 2008 from Casino Hotel, Dubai Long Service Achievement Award on completion of 5 years at Royal Hotel, Bahrain HOBBIES & INTERESTS

Reading, writing, movies, music, teaching, public speaking, computer & photography PERSONAL STRENGTHS

Friendly and easy going with people, keen observer, fast learner, able trainer & good listener, reliable and dependable REFERENCES

Rev. David Malone

Senior Pastor

Cornerstone Worship Center Palestine TX

Rev Larry Martin

Associate Pastor

Cornerstone Worship Palestine TX

Rev Charles McShan

Retired Senior Pasto

Glad Tidings Assembly of GOD Palestine TX

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