RACHAEL AYDELOTT
937-***-**** *******.********@*****.***
Records Management Coordinator with 4 years of experience managing electronic and physical records, ensuring accurate updates to location, demographic, and insurance information. Processed about 150 record transactions daily in EPIC, maintaining HIPAA compliance and data integrity through regular quality audits. Collaborated with clinical teams to scan, index, and route medical documents, reducing processing delays and improving retrieval accuracy. Skilled in record validation, insurance verification, and auditing to support billing processes and uphold hospital guidelines.
WORK EXPERIENCE
Pediatric Associates of Dayton Beavercreek, OH
Front Office Scheduler Sep 2025 - Jan 2026
●Streamlined patient scheduling and confirmed appointment details, enhancing appointment accuracy and patient satisfaction.
●Scanned and uploaded school forms into EPIC for physician review and signatures, reducing processing delays.
●Utilize EPIC, Allscripts, OneSource, and Teams programs for scheduling and insurance claims.
●Processed electronic and physical medical records in compliance with hospital and HIPAA guidelines, ensuring accurate record updates.
●Updated patient demographic and insurance information in EPIC to maintain accurate medical records and support billing processes.
CareSource Dayton, OH
Document Specialist Dec 2023 - Aug 2024
●Executed high-volume data entry and record maintenance, ensuring documentation accuracy and meeting strict deadlines.
●Processed high-volume mail and packages, ensuring timely and accurate distribution to relevant departments.
●Maintained documentation flow, reducing turnaround time and improving reliability of records.
●Updated patient insurance and demographic information to support accurate medical recordkeeping and billing compliance.
Kettering Health Miamisburg, OH
Document Coordinator Jun 2023 - Aug 2023
●Managed mail and package distribution to hospital departments, ensuring timely delivery and supporting departmental operations.
●Coordinated printing, shipping, and receiving activities, enhancing workflow efficiency across departments.
●Handled physical and electronic record transfers, updating file locations and status to maintain organized records.
Premier Health Dayton, OH
Patient Coordinator Apr 2023 - Jun 2023
●Scheduled and confirmed 60+ daily imaging appointments in EPIC, improving patient access to preventive care.
●Ensured HIPAA compliance and data accuracy, strengthening patient confidentiality and record integrity.
●Verified and entered patient insurance plans, including Medicare and Medicaid, and other private plans.
●Performed data entry of handwritten and electronic documents into EMR, supporting insurance processes and maintaining high accuracy and turnaround standards.
●Updated demographic information and insurance details in EMR to support accurate patient records and billing.
One Lincoln Park Independent Living
Dining Room Assistant Manager Jan 2023 - Mar 2023
●Contributed to positive guest experiences by engaging diners in polite conversation while maintaining professionalism
●Cross trained existing employees to maximize team agility and performance.
Verizon Wireless Dayton, OH
Appointment Coordinator Jul 2021 - Dec 2021
Dayton Children's Hospital Dayton, OH
Patient Service Coordinator Oct 2020 - Mar 2021
Walker Auto Group Dayton, OH
Service Assistant Manager Jan 2017 - Oct 2019
Mckesson Business Performance Service Dayton, OH
Patient Billing Representative Aug 2015 - Sep 2016
EDUCATION
Sanford Brown College Dallas TX
Certificate of Completion, Health Information Technology
Driver's License Non-CDL Class C
SKILLS
Medical Records Management: Electronic Health Records management, Medical records, Document management systems, Record keeping, Maintaining patient confidentiality, HIPAA compliance management
EHR & Practice Systems: EPIC, Allscripts, OneSource, EMR systems
Data Management & Compliance: Data entry, Record validation, Documentation accuracy, Health information management, Insurance information management
Office & Collaboration Tools: Microsoft Office, Google Suite, SharePoint, Teams