Multidisciplinary IT and Retail Leadership Professional

*

MARJAN SADDIQI

510-***-**** *************.**@*****.*** LinkedIn

EDUCATION

Information Technology Certification

Chabot College, Hayward, CA – Dec 2024

Software Specialist Certification

Chabot College, Hayward, CA – May 2024

Bachelor of Computer Science and Programming

Herat University, Afghanistan – Sep 2014

PROFESSIONAL EXPERIENCE

Customer Service Cashier

Walgreens – Hayward, CA Apr 2023 – Apr 2025

• Delivered efficient and accurate transaction processing while providing exceptional customer service in a fast-paced retail environment.

• Maintained cash accuracy, followed company policies, and supported daily store operations to improve workflow efficiency.

• Assisted in training team members and contributed to achieving sales goals through teamwork and operational support.

Supervisor, Family & Children Support

Family Hui – Sacramento & Hayward, CA May 2016 – Mar 2020

• Supported families—especially new immigrant parents—in developing positive parenting and communication skills.

• Facilitated educational workshops to strengthen family dynamics and child development.

• Provided guidance and resources to families to support children’s social and emotional needs.

Store Manager

East Market & Restaurant – Sacramento, CA January 2016 – February 2023

• Manage daily operations of retail stores and restaurants, supervising staff, controlling inventory, and ensuring smooth workflow and high customer satisfaction.

• Increased sales and improved profitability through strategic promotions, effective inventory management, and strong customer relationship building. 2

• Oversaw financial operations including cash flow, budgeting, expense control, and ensured compliance with health and safety regulations.

High School Teacher

Herat, Afghanistan Sep 2010 – Aug 2016

• Supported student academic growth by delivering engaging lessons and providing individualized and small-group instruction to improve literacy and comprehension.

• Managed classroom activities effectively while maintaining a safe, positive learning environment.

• Collaborated with colleagues and communicated with parents to monitor progress and support student development.

TECHNICAL SKILLS

• Customer Service & Communication

• Organization & Time Management

• Problem Solving

• Team Collaboration

• Multitasking & Attention to Detail

• Professional & Respectful Interaction

• Cultural Sensitivity

• Following Written & Verbal Instructions

• Record Keeping & Basic Reporting

• Reliability & Punctuality

Technical & Additional Skills

• Basic IT and Software Support

• Microsoft Office & Computer Systems

• Multilingual: English, Dari, Urdu

• Valid Driver’s License

• Ability to work independently or in team environments References

o Norma Dahdah – Walgreen Manager – 510-***-****

o Hazel Nuarin – Walgreen Manager – 341-***-****

o Emina Key – Teacher – 510-***-****

Contact this candidate