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Versatile Operations & Customer Service Professional

Location:
Chicago, IL
Salary:
$20
Posted:
March 26, 2026

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Resume:

Talisa Baylor

**** * **** **, *******, *****, IL (US)

630-***-****

************@*****.***

PROFESSIONAL SUMMARY

My overpowering work ethic and adaptability is strong, because I learn swiftly in any environment. I work very well in a group, however, I can also get things done in a timely manner on my own;due to my ability to multitask and great time management. I always work hard and come to any workplace with an open mind, a positive attitude, & a willingness to learn. Count on me for excellent customer service and contagious leadership skills at all times.

EMPLOYMENT HISTORY

Shipping Administrator, Vitality Dental Arts

Managing and maintaining shipping information; creating labels and getting orders ready.

Providing customer service support; obtaining analyzing and verifying the accuracy of order information in a timely manner, and addressing and resolving shipping related issues.

Monitoring Inventory levels and assisting with restocking of shipment supplies.

May. 2023 - Jun. 2024

Elgin, Illinois

Retail Associate, Banana Republic

Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration

Support sales floor, fitting room, check out, and back of house processes, as required

Able to handle customer interactions and potential issues/concerns courteously and professionally.

Aug. 2022 - Jan. 2023

Chicago, Illinois

Flexible and adaptable to work shifts that meet the needs of the business; flexible and/or consistent scheduling may be available Inventory Associate, GoPuff Inc.

• monitor and manage shipments, coordinate with vendors, check stocks of items, and conduct data entry.

• making sure shipping transactions and inventory records are correct, and they are deeply involved with resolving any issues that arise

• Packing the boxes, stocking the shelves, loading trailers, shipping goods, etc.

• Responsible for overseeing and documenting any damage to arriving or departing units with timeliness and accuracy.

Oct. 2021 - May. 2022

Chicago, Illinois

Receptionist, SWG Financial

• Met incoming customers with professional approach and provided friendly, knowledgeable assistance.

• Maintained all financial records to verify timely clearance of all credit and debit activities.

• Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.

• Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.

• Kept reception area clean and organized to offer positive first impression to every visitor.

Feb. 2019 - May. 2021

Calumet City, Illinois

EDUCATION

High School Diploma

• Roger C. Sullivan, Chicago, Illinois

May. 2019



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