Seasoned Facilitator & Training Professional (Remote)

DENISE CREWS

Facilitator & Training Professional

******.******@*****.*** 202-***-**** Washington, D.C. Professional Summary

Higher education and communications professional with over 15 years of experience in coaching, teaching, instructional and curriculum design, workforce education training, and participant engagement. Recognized for developing innovative instructional models, fostering peer-to-peer learning, and career pathways awareness.

Earlier Career Highlights

• Director of Workforce Development, Youngstown State University – Managed $3M in training grants.

• Director of Corporate & Community Services, Cincinnati State – Launched, scaled new education and training department and expanded workforce training programs.

• Led workshops at local and state annual education and training conferences. Professional Experience

Prince George’s Community College Adjunct Faculty 2019–2025

• Develop and teach communications courses integrating design thinking and critical analysis.

• Consistently earn excellent student and faculty evaluations for teaching effectiveness.

• Completed professional development in high-impact teaching practices and LMS technologies.

• Mentored winning student team in Verizon-sponsored Design Thinking Challenge on the topic of food insecurity.

District of Columbia Department of Human Services Program Manager, Training & Employment 2011–2014

• Led education and training initiatives aligned with TANF redesign and workforce readiness.

• Developed curriculum frameworks and performance metrics for employment programs.

• Collaborated with academic and government partners to improve learning outcomes. Bunker Hill Community College Director of Community Education 2005–2006

• Directed community education programs, designed curriculum templates, and evaluated training effectiveness.

• Launched first international marketing seminar and youth enrichment program for underserved students.

• Served on leadership team developing an electrical utilities degree program. Education & Professional Certifications

• M.Ed., Education Foundations – University of Cincinnati, Cincinnati, OH

• B.A., Mass Media Arts Communication (History minor) – Hampton University, Hampton, VA

• Post-Graduate Studies, Communications/Digital Media – Southern New Hampshire University

• Achieve Global Facilitator Certification

• LERN Program Management Institute Certification

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